Delivery Driver I

Lowe's Companies, Inc.; Smyrna (TN); On-site; USD 25,000 - 33,000; Full time

Job summary

Lowe's Companies, Inc. in Smyrna, TN is seeking a delivery driver to safely operate company vehicles and complete scheduled customer deliveries within assigned service areas.

You will load, secure, transport, and unload merchandise while following all safety procedures and DOT requirements. The role emphasizes outstanding customer service, accurate order processing, and proactive communication with sales, operations, and service teams to ensure a seamless customer experience.

Qualifications

• High school diploma or GED or equivalent experience.
• Experience operating box trucks 14,500–26,000 GVW.
• Meet DOT requirements and maintain medical certification.
• Able to lift up to 40 pounds, with team lift for heavier items.
• Safety-focused with strong customer service and operations skills.

Responsibilities

• Safely operate a company delivery vehicle to complete scheduled customer deliveries.
• Load, secure, transport, and unload merchandise following safety and DOT requirements.
• Deliver outstanding customer service and resolve routine questions.
• Use handheld technology to manage routes, capture signatures, and document delivery.
• Conduct pre-trip and post-trip vehicle inspections and report maintenance needs.
• Verify order accuracy and deliver merchandise in good condition.
• Maintain compliance with policies, vehicle safety standards, and regulations.
• Support warehouse operations including pulling, stocking, staging, inventory tasks.
• Collaborate with sales, operations, and customer service for a seamless experience.
• Communicate proactively about delays, route changes, or customer concerns.

Skills

Safe driving

Customer service

Safety compliance

Flexible scheduling

Teamwork

Education

High school diploma or GED

Tools

Handheld device

Job description

Key Responsibilities

• Safely operate a company delivery vehicle to complete scheduled customer deliveries within assigned service areas.
• Load, secure, transport, and unload merchandise while following all safety procedures and DOT requirements.
• Deliver outstanding customer service during every interaction, resolving routine delivery questions and escalating issues when necessary.
• Utilize handheld technology to manage delivery routes, obtain customer signatures, and document delivery completion.
• Conduct pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns.
• Verify order accuracy and ensure merchandise is delivered in excellent condition.
• Maintain compliance with company policies, vehicle safety standards, and applicable transportation regulations.
• Support warehouse operations as needed, including pulling, stocking, staging, and inventory-related activities.
• Collaborate with sales, operations, and customer service teams to ensure a seamless customer experience.
• Communicate proactively regarding delivery delays, route changes, or customer concerns.

Required Qualifications

• High school diploma or GED General studies or technical school graduate or equivalent years of experience in lieu of education requirement, if applicable
• Experience operating box trucks or similar commercial vehicles with a Gross Vehicle Weight (GVW) between 14,500 and 26,000 pounds.
• Ability to meet all applicable DOT requirements and maintain required medical certification.
• Ability to safely lift, carry, push, and pull merchandise weighing up to 40 pounds, with team - lift support available for heavier items.
• Strong commitment to safety, customer service, and operational excellence.
• Ability to work flexible schedules, including overtime when business needs require.
• DL NUMBER - Driver License, Valid and in State

Preferred Qualifications

• Previous route delivery, final- mile delivery, or customer facing delivery experience.
• Experience operating forklifts, order pickers, pallet jacks, or other material handling equipment.
• Retail logistics, or warehouse experience.
• Experience using handheld mobile technology and delivery management systems.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than$86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based inMooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.