Delivery Driver: Customer Service & In-Store Support

Workstream; Mount Vernon (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Donatos is seeking Delivery Drivers to fold boxes, take phone orders, assist with back-of-house duties, and deliver food orders to customers. Drivers may assist in-store when not on deliveries, ensuring orders are correct before leaving.

The role emphasizes safety, efficiency, and accurate order fulfillment. Responsibilities include delivering orders, operating a motor vehicle safely, stocking for the next shift, and providing excellent customer communication.

Qualifications

• Must have a valid driver’s license.
• A clean driving record.
• Valid automobile insurance.
• Previous Driver and/or customer service experience helpful but not required.
• Must be able to perform the essential functions safely and meet productivity standards.
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally.
• Occasional bending and twisting.

Responsibilities

• Check out and deliver orders.
• Safely operate a motor vehicle.
• Perform other in-store functions while not driving such as folding boxes or cross-functional Associate level duties.
• Set the next shift up for success by stocking.
• Effectively communicate with customers, co-workers, and managers in person or over the telephone.
• Take customer orders over the phone.
• Accurately handle cash; give customer correct change.
• Follow all food safety guidelines, including handwashing, illness reporting and cleanliness.

Skills

Valid driver's license

Clean driving record

Customer service experience

Physically able to lift 20–50 lbs

Able to bend/twist occasionally

Tools

Automobile insurance

Job description

Donatos is seeking Delivery Drivers to fold boxes, take phone orders, assist with back-of-house duties, and deliver food orders to customers. Drivers may assist in-store when not on deliveries, ensuring orders are correct before leaving.

The role emphasizes safety, efficiency, and accurate order fulfillment. Responsibilities include delivering orders, operating a motor vehicle safely, stocking for the next shift, and providing excellent customer communication.