Delivery Driver & Customer Experience Pro

Kroger-54356a75; Aurora (CO); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Career growth opportunities

Job summary

Kroger is seeking a Logistics/Customer Service Delivery Driver in Aurora, CO, to deliver orders with a focus on safety and exceptional customer service. You will operate a company delivery vehicle, maintain professional appearance, and communicate any delivery changes to customers.

The role requires a valid driver's license, DOT medical clearance, and a clean driving record. Full-time, on-site with competitive hourly pay and comprehensive benefits.

Qualifications

• Valid driver's license required.
• Successful completion of DOT regulated medical exam.
• Must have a good driving record.
• Ability to operate a delivery van and handheld tablet device.
• Lift up to 50 lbs with or without accommodation.
• Must be at least 21 years old.

Responsibilities

• Provide excellent customer service while delivering orders to the customer.
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers.
• Ensure a high degree of professionalism and personal presentation when interacting with customers.
• Drive a company vehicle safely and in accordance with Kroger's driving standards.
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur.
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards.
• Control and maintain an accurate record of customer deliveries.
• Assist fellow drivers that may encounter difficulties while out delivering.
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations.
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor.
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor.
• Operate company provided technology devices for mapping and customer interaction.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Valid driver's license

Excellent communication

DOT medical exam

Clean driving record

Handheld tablet operation

Lift 50 lbs

21 years old+

Chauffeur's license (state dependent)

Education

High School Diploma or GED

Tools

Handheld tablet device

Job description

Kroger is seeking a Logistics/Customer Service Delivery Driver in Aurora, CO, to deliver orders with a focus on safety and exceptional customer service. You will operate a company delivery vehicle, maintain professional appearance, and communicate any delivery changes to customers.

The role requires a valid driver's license, DOT medical clearance, and a clean driving record. Full-time, on-site with competitive hourly pay and comprehensive benefits.