Delivery Driver

Independent Greeting Cards; De Pere (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Independent Printing & Packaging is seeking a dedicated delivery driver to join our shipping team in Wisconsin. The role focuses on safe and efficient delivery of IPC products direct to customers, with responsibilities spanning route planning, loading, and accurate delivery documentation.

The position requires professional communication, a customer-focused mindset, and adherence to safety standards. CDL is preferred but we will train the right candidate; forklift knowledge is a plus, with

Qualifications

• Requires appropriate licensing credentials; CDL preferred but willing to train the right candidate.
• Strong ability to communicate with customers and internal teams in a professional manner.
• Represents IPC professionally in appearance and conduct.
• Ability to provide high quality customer care in person, by phone, and by email.
• Knowledge of forklift operation is a plus and training is available.

Responsibilities

• Prepare shipments and determine efficient delivery routes.
• Load delivery vans and ensure proper labeling and receipts.
• Deliver products to customers according to schedule and maintain high service levels.
• Perform general warehouse duties and maintain clean, safe work areas.

Skills

Clear communication

Customer service

Professional appearance

Safety awareness

Tools

Forklift training (preferred)

Job description

INDEPENDENT PRINTING & PACKAGING HAS AN EXCITING OPPORTUNITY FOR A DELIVERY DRIVER TO JOIN OUR SHIPPING TEAM!

Position Summary

The delivery agent is primarily responsible for ensuring the safe and efficient delivery of IPC products - direct to customer.

Duties And Responsibilities

Delivery/Shipping Preparation

• Sorts jobs for direction of delivery
• Determines most efficient delivery route based on customer location and product on board vehicle
• Prepares skids for shipping or delivery, shrink wrapping and banding as necessary
• Loads delivery vans
• Ensures delivery receipts and labels are in order

Delivery of Products

• Follows established pickup and delivery schedule
• Follows all Independent customer service philosophies in the performance of delivery duties and delivers customer product
• Creates hand written delivery receipts for customer signature as needs dictate

Performance of Miscellaneous Duties

• Cleans shipping equipment, vehicles and work station
• Reports any errors or problems with orders or equipment to the supervisor
• Stocks shelves with bindery supplies
• Maintains delivery vehicles as required- to include notifying the supervisor of necessary maintenance
• Loads common carrier trucks using appropriate transport equipment
• Follows all established safety rules and procedures
• Ensures high quality customer service to internal and external customers- assists by answering questions, providing shipment and delivery information
• Communicates any delays, issues or changes to applicable departments

Requirements

• Appropriate licensing credentials - CDL preferred but willing to work with candidate to obtain CDL licensing
• Strong ability to communicate with people at all levels- this includes professional verbal communication that is free of vulgar language and other inappropriate use of words
• Solid understanding of appropriate dress guidelines when working with customers and the ability to represent IPC in a professional manner and exceed customer expectations.
• Ability to provide high quality customer care- in person, via phone and email (this includes- wearing the company shirt, following all hygiene guidelines and other applicable company policies.)
• Knowledge of how to safely operate a forklift a plus but willing to train.

Schedule

Full-time, Hourly, Monday - Friday 8:00am - 4:00pm

Starting Wage

This is an hourly position and beginning wage will be in line with experience.

Why Work At Independent Printing & Packaging

At Independent Printing & Packaging we have a passion for our craft and we've spent years perfecting it! We offer an ever-evolving, positive employment experience to our teams. We work hard to maintain a positive environment in which to work and believe in a strong corporate culture steeped in mutual respect, integrity, and professionalism.

Our team members enjoy...

• A culture fueled by creative, motivated, talented people.
• A relevant, fast paced environment where you can make a difference.
• Employment opportunities... designed so that employees excel and grow within our company.
• A clean, climate controlled facility to include air conditioning in the summer months.
• A competitive compensation and benefits package.