Delivery Dispatcher: Scheduling & Driver Coordination

CEMEX, Inc.; Orlando, Northern (FL, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k plan

Paid time off

Holiday pay

Wellness program

Cemex University

Education assistance

Parental leave

Job summary

Cemex US in Orlando, FL is seeking a responsible Dispatcher to coordinate the delivery of Cemex products and ensure timely service to customers. The role involves working closely with production, yard personnel, and customer service to optimize schedules and improve delivery efficiency.

The Dispatcher will manage driver assignments, track loads, and maintain communication with drivers. Strong attention to detail and the ability to handle a dynamic environment are essential, along with knowledge

Qualifications

• High School Diploma is required.
• Preferably 1 year of dispatching experience.
• Proficient knowledge of OSHA standards and regulations.
• Ability to remain calm and efficient under pressure.

Responsibilities

• Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries considering truck capacity, distances, and unloading times.
• Customer Service Collaboration: Work with customer service to optimize delivery schedules.
• Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports.
• Quality Assurance: Ensure high levels of customer satisfaction and address service quality issues.
• Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs.
• Load Tracking: Record mix components for each load and maintain driver communication.
• Process Improvement: Propose procedural enhancements to improve service quality.
• Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents.

Skills

OSHA knowledge

Calm under pressure

Attention to detail

Decision making

Education

High School Diploma

Job description

Cemex US in Orlando, FL is seeking a responsible Dispatcher to coordinate the delivery of Cemex products and ensure timely service to customers. The role involves working closely with production, yard personnel, and customer service to optimize schedules and improve delivery efficiency.

The Dispatcher will manage driver assignments, track loads, and maintain communication with drivers. Strong attention to detail and the ability to handle a dynamic environment are essential, along with knowledge