Delivery & Customer Service Associate

Ewing Landscape Materials, Inc.; Bakersfield (CA); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Profit Sharing

Job summary

Ewing Landscape Materials, Inc. in Bakersfield, CA is seeking a Customer Service Associate/Delivery Driver to deliver products and provide outstanding customer service.

You will greet customers, share product information, and handle questions while ensuring timely deliveries and accurate routing. The role requires strong communication, physical ability to lift up to 70 pounds, a valid driver’s license, and experience in outdoor supply.

Qualifications

• Prior Outdoor Supply Industry Experience.
• Must be able to lift 50-70 pounds.
• Must be comfortable on your feet for long shifts and performing repetitive physical tasks.
• Must be comfortable operating and delivering in a Isuzu NRR 650 or similar vehicle.
• Excellent communication skills and ability to build trusting relationships.
• Valid driver's license.
• Good driving record with no traffic violations.
• Ability to multi-task, prioritize, and manage time effectively.
• Basic math skills.
• Bilingual (Spanish & English) highly preferred.

Responsibilities

• Greet and direct customers.
• Provide accurate information (product features, pricing and after-sales services).
• Answer customers’ questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products.
• Ensure racks are fully stocked.
• Manage returns of merchandise.
• Coordinate with your team to provide excellent customer service (especially during peak times).
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up-to-date with new products/services.
• Deliver a wide variety of items to different addresses and through different routes.
• Follow routes and time schedule.
• Load, unload, prepare, inspect and operate a delivery vehicle.
• Ask for feedback on provided services and resolve clients’ complaints.
• Inform customers about new products and services.
• Follow DOT regulations and safety standards.

Skills

Customer service

Communication skills

Multitasking

Time management

Basic math

Bilingual (Spanish & English)

Job description

Ewing Landscape Materials, Inc. in Bakersfield, CA is seeking a Customer Service Associate/Delivery Driver to deliver products and provide outstanding customer service.

You will greet customers, share product information, and handle questions while ensuring timely deliveries and accurate routing. The role requires strong communication, physical ability to lift up to 70 pounds, a valid driver’s license, and experience in outdoor supply.