Delivery Coordinator | Lexus Wilmington

MileOne Autogroup; Wilmington (DE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Training & mentoring

Advancement opportunities

Positive work environment

CRM and inventory tools

Job summary

MileOne Autogroup of Wilmington, DE, is seeking a Delivery Coordinator for Lexus Wilmington to ensure a seamless luxury ownership experience from showroom to road. You will manage at-home deliveries, introduce customers to service and parts teams, and coordinate vehicle transport between stores.

A customer-first mindset, strong communication, and willingness to work nights/weekends are essential. This role offers training, advancement opportunities, and a supportive team in a state-of-the-art

Qualifications

• Valid Driver’s License.
• Must be at least 18 years old.
• 2 years of Retail/Direct to consumer sales experience.
• Bilingual skills is preferred.
• Must be able to effectively communicate and demonstrate each feature of the vehicle.
• Must be available to work nights, weekends.
• Ability to explain technology to individuals who may/may not be technologically inclined.
• Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction.

Responsibilities

• Responsible for at-home deliveries and transporting vehicles between other Lexus and Heritage stores.
• Introduces customers to service and parts personnel, indicating shop location and hours of operation.
• Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction.
• Career Growth to Service Advisor or Sales Associate

Skills

Retail/Direct-to-consumer sales

Driver's License

Job description

Job Description

Join Our Team as a Delivery Coordinator at Lexus Wilmington!

At Lexus Wilmington, we don’t just hand over the keys — we deliver confidence, excitement, and an unforgettable experience.

As our Delivery Coordinator, you’ll be the final touch in a customer’s journey to luxury ownership, ensuring every guest leaves fully confident in their new Lexus and thrilled about the road ahead.

Direct-to-consumer Experience

Everything MileOne has to Offer:

• Competitive compensation
• Training and mentoring
• Great opportunities for advancement
• Positive, success-driven work environment
• State-of-the-art CRM, Inventory management & Internet resources

MileOne Employee Advantage

MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company.

MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring.

We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Essential Duties

• Responsible for at-home deliveries and transporting vehicles between other Lexus and Heritage stores
• Introduces customers to service and parts personnel, indicating shop location and hours of operation
• Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction

Career Growth to Service Advisor or Sales Associate

Qualifications

• Valid Driver’s License
• Must be at least 18 years old
• 2 years of Retail/Direct to consumer sales experience
• Bilingual skills is preferred
• Must be able to effectively communicate and demonstrate each feature of the vehicle
• Must be available to work nights, weekends
• Ability to explain technology to individuals who may/may not be technologically inclined
• Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.

MileOne Autogroup represents 67 franchises with 25 automotive brands and operates 54 service centers in Delaware, Maryland, Missouri, Pennsylvania, North Carolina and Virginia. Its portfolio includes the Hall, Heritage, Herb Gordon, Annapolis, MotorWorld and Plaza Motors divisions. We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland.

We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best.

We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.