Delivery Coordinator

Penske Automotive Group, Inc.; Wilmington (NC); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits

401k with match

Career growth

Best Places to Work

Inclusive culture

Descrizione del lavoro

BMW of Wilmington, a Penske Automotive Group dealership, is seeking a tech-savvy Delivery Coordinator to join our team and deliver extraordinary customer service experiences. You will prepare customer vehicles for delivery, explain features, and provide additional dealership sales support as needed.

We value a genuine interest in customer service, a positive team-player attitude, and strong communication, interpersonal, and organizational skills.

Competenze

• Provide exceptional customer service experiences.
• Maintain friendly, enthusiastic and reliable demeanor.
• Demonstrate strong communication and organizational abilities.
• Work effectively in a fast-paced, goal-driven dealership setting.
• Assist customers promptly with courtesy and accuracy.

Mansioni

• Prepare customer vehicles for delivery and explain benefits and features.
• Provide additional dealership sales support as required.
• Deliver extraordinary customer service experiences.
• Collaborate with team to ensure smooth vehicle deliveries.

Conoscenze

Customer service

Team player

Communication

Interpersonal skills

Organizational skills

Work ethic

Courtesy

Accuracy

Professionalism

Fast-paced

Descrizione del lavoro

BMW of Wilmington, a Penske Automotive Group dealership, is looking for a tech-savvy Delivery Coordinator to join our dealership team and deliver extraordinary customer service experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.

Our Delivery Coordinators are a critical part of the customer experience at our dealership. Product Specialists are responsible for preparing customer vehicles for delivery, explaining the benefits and features of vehicles, and providing additional dealership sales support as required. This is a great opportunity for an individual with an interest in customer service, strong technical skills, and the desire to grow their career.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work.
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 38427

Position Code: 712804

Type: Full-time

Dealership: BMW of Wilmington

Location Address: 4900 New Centre Dr

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.