Delivery Coordinator

BMW of Wilmington; Wilmington (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care options

401k match

Career growth opportunities

Culture of integrity and teamwork

Job summary

BMW of Wilmington, part of Penske Automotive Group, is seeking a Delivery Coordinator who can deliver exceptional customer experiences. You will prepare customers' vehicles for delivery, walk them through features, and assist with sales support as needed in a fast-paced dealership environment.

The successful candidate will have strong communication and organizational skills, a genuine interest in customer service, and a collaborative, team-oriented approach to help drive satisfaction and

Qualifications

• Experience delivering customer service in a fast-paced setting.
• Clear communication with customers and team.
• Strong organizational and time-management skills.

Responsibilities

• Prepare customer vehicles for delivery.
• Explain vehicle benefits and features to customers.
• Provide additional dealership sales support as required.

Skills

Customer service

Interpersonal skills

Communication

Team player

Organizational skills

Job description

BMW of Wilmington, a Penske Automotive Group dealership, is looking for a tech-savvy Delivery Coordinator to join our dealership team and deliver extraordinary customer service experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.

Our Delivery Coordinators are a critical part of the customer experience at our dealership. Product Specialists are responsible for preparing customer vehicles for delivery, explaining the benefits and features of vehicles, and providing additional dealership sales support as required. This is a great opportunity for an individual with an interest in customer service, strong technical skills, and the desire to grow their career.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work.
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What We Are Looking For

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace.

Some positions may require applicants to possess a valid driver's license and have a good driving record.