Automotive Technician

Penske Automotive Group, Inc.; Wilmington (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health care options

401k retirement plan with companymatch

Career growth opportunities

Training and resources

Teamwork culture

Job summary

BMW of Wilmington, a Penske Automotive Group dealership, seeks an experienced Flat Rate Technician to join our team and deliver extraordinary customer experiences. You will perform repairs and maintenance in line with factory and dealership time standards, ensuring top quality and customer satisfaction.

We value a safe, team-focused work environment with opportunities for training and career growth within a Fortune 500 organization.

Qualifications

• 3+ years of dealership experience preferred.
• Safe working knowledge of shop tools and equipment.
• Brand knowledge is advantageous but not required.

Responsibilities

• Perform repairs and maintenance per factory and dealership specifications and time standards.
• Deliver an exceptional customer experience through professional service.
• Maintain safety, quality, and efficiency in the parts and service process.

Skills

Customer service mindset

Team player

Strong work ethic

Communication

Education

High school diploma or equivalent

Tools

Shop tools & equipment

Job description

BMW of Wilmington, a Penske Automotive Group dealership, is looking for an experienced, Flat Rate Technician to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Flat Rate Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

• Proudly named to Glassdoor's Best Places to Work

• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

• State-of-the-art facilities and excellent working conditions.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.

• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

• Safe working knowledge of shop tools and equipment, 3+ years of dealership experience. Brand knowledge is preferred, but not required.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.

• Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.

• Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.

• Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.

• Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry...

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 38414

Position Code: 145002

Type: Full-time

Dealership: BMW of Wilmington

Location Address: 4900 New Centre Dr

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.