Delivery Coordinator

Bob Mills Furniture; Oklahoma City (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan (matching)

Quarterly reviews

Job summary

Bob Mills Furniture in Oklahoma City, OK is seeking a full-time Delivery Coordinator for our Solutions Center. You will interact with customers to provide information and resolve inquiries about products and services, and support the routing team in a high-energy environment.

Strong interpersonal communication and problem‑solving skills are essential. Open availability to work days, nights and weekends, with Tuesday–Saturday 9:00 am–6:00 pm.

Qualifications

• High School Diploma or GED required.
• Computer literacy with standard office programs; able to learn internal systems quickly.
• Willingness to cover varying schedules including weekends.
• Bi-lingual (Spanish) preferred.

Responsibilities

• Respond to customer inquiries about products and services.
• Handle and resolve customer complaints and issues.
• Support the routing team and collaborate with Customer Service leadership.

Skills

Interpersonal communication

Problem-solving

Conflict resolution

Multitasking

Spanish bilingual

Education

High School Diploma or GED

Tools

Microsoft Office

Internal systems

Job description

Delivery Coordinator# Delivery CoordinatorOklahoma City, OK 73107## OverviewSalary Range$16.50 - $25.00 Hourly## Description**Bob Mills Furniture Company** is currently accepting applications for 1 Full-Time *Delivery Coordinato*r within our Solutions Center, who is experienced with working in a small call center, fast-paced, high-energy environment.*The Delivery Coordinator* interacts with customers to provide information in response to inquiries about products and services. They also handle and resolve customers' complaints, support the routing team and work hand in hand with the Supervisor and Director in Customer Service. **Qualified candidates must have great interpersonal communication and problem-solving abilities.** They must be able to diffuse conflict situations and reach a resolution of customer issues in a pleasant, helpful manner. Must have open availability and be able to workdays, nights, and weekends. The schedule is Tuesday-Saturday 9:00 am - 6:00 pm.Why Bob Mills Furniture?* We offer a comprehensive benefits package including health insurance, a matched 401(k) plan, etc.* We offer competitive pay and do quarterly reviews* We have a family-oriented environment that has thrived building teams* We offer room to grow within your career!## Qualifications**Qualifications:*** Computer inclined with standard office programs, and ability to learn internal programs quickly* flexibility to cover varying schedules, including weekends.* proficiency in manning multiple telephone lines simultaneously.* Bi-lingual is preferred (Spanish)* We work with several platforms, and we would love for you to be a quick learner who isn’t afraid of taking calls and assisting our clients with their needs, questions, concerns, etc.* High School Diploma or GEDPay: $16.50 - $25.00 per hourWork Location: In person