Delivery Coordinator

Brown Foodservice, Inc.; Louisa (KY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD

401(k)

Job summary

Brown Foodservice, Inc. is seeking a Delivery Coordinator to plan and direct transportation services for our Louisa, KY location. You will join a team with a long history delivering fine foods since 1942, supporting operations across Kentucky, West Virginia and Ohio.

The role emphasizes driver supervision, onboarding, safety compliance, and process improvements. Candidates should have a CDL Class-A with doubles endorsement, 3 years driving or training experience, and strong communication to keep

Qualifications

• Must know, adhere to, and enforce DOT and FMCSA regulations.
• Knowledge of customer service principles and quality standards.
• Ability to use a computer, smartphone, business software, and new applications/proprietary software.
• Ability to perform repetitive lifting of 50 lbs.
• Ability to operate a pallet jack, electric walkie, and/or forklift.
• Be able to stand, walk, sit, climb, reach, bend, squat, and stoop to accomplish the essential job functions.

Responsibilities

• Coordinate transportation operations to ensure on-time delivery across KY, WV, and Ohio.
• Monitor driver performance and conduct 30/60/90 day evaluations.
• Develop and implement new delivery processes and procedures.
• Schedule and conduct ride-alongs and driver trainings.
• Investigate accidents and support route optimization.
• Maintain daily communication with the organization and ensure morale.

Skills

DOT regulations

Customer service

Computer skills

Safety awareness

Interpersonal skills

Communication

Education

High school diploma or GED

CDL Class-A with doubles endorsement

Job description

Job Description

Delivery Coordinator

Summary

In the Delivery Coordinator position, you will be responsible for planning, directing, coordinating, and maintaining efficient transportation services for the company at our Louisa, KY location. You will be an essential part of our team that has been servicing customers and delivering fine foods since 1942.

Responsibilities

• As assigned- Feedback and evaluations performed on New Hires
• Travel when called upon to different shuttle points on KY, WV and Ohio
• Research, verify and root cause 30-day to 90-day and 180-day driver retention
• Follow Schedule of New Hire follow-up
• Assist in the development and implementation of new processes and procedures
• Organize, Document and Present Driver Observations
• Schedule Ride along
• Continuous Driver Training (Pre-trip Beginning Day, Pods, new software, etc.)
• Metric focus (Driver Shorts and Damages)
• Delivery Profile/Special Instructions
• Weekend responsibilities when called upon
• Travel to Shuttle Points to evaluate personnel
• Be involved in Accident Investigations
• Perform Gate to Gate ride alongs. Minimum 4 days a week
• Support route delivery/shuttling when called upon
• Backfill Transportation Management when absent in Louisa
• Support all areas of Transportation when called upon
• Daily communication to entire Organization
• Must have a good attitude (Keep Morale positive)
• Must have good vocal skills
• Work with Senior drivers for feedback on new hires and driver training program trainees

Education and Experience

• Must be at least 21 years of age
• High school diploma or equivalent (GED)
• Must have a CDL Class-A License for interstate commerce, with a doubles endorsement
• Three (3) years driving experience and/or driving school experience (foodservice delivery experience preferred)
• Experience directly supervising people, desired but not a requirement

Knowledge, Skills, and Abilities

• Must know, adhere to, and enforce Department of Transportation (DOT) and Federal Motor Carrier Safety Regulations
• Knowledge of customer service principles and quality standards
• Ability to use a computer, smartphone, business software, and new applications/proprietary software
• Ability to perform repetitive lifting of 50 lbs
• Ability to operate a pallet jack, electric walkie, and/or forklift
• Ability to use a dolly or hand truck in heavy lifting and shifting loads on wet, dry, icy, bumpy, or uneven terrain with frequent curbs and obstructions
• Be able to stand, walk, sit, climb, reach, bend, squat, and stoop to accomplish the essential job functions
• Excellent verbal and written communication skills
• Ability to demonstrate basic math skills
• Strong interpersonal skills with multiple levels of organization
• Self-motivated; customer focused
• Excellent relationship management and interpersonal skills
• Detail-oriented; prioritization; Innovative problem solver
• Active listening skills; Independent thinking/decision-making skills

Brown Foodservice, Inc. Benefits

Brown offers competitive pay and benefits including medical, dental, vision, life insurance, STD/LTD and 401(k).

Candidates must pass a background check, drug screen and other job requirements.