Delivery and Set Up Driver

Ricoh Americas Holdings; Northborough (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Ricoh Americas Holdings in Massachusetts is seeking a Delivery & Set Up Driver to safely move and install office equipment. You will represent our brand with a professional demeanor and ensure accurate delivery paperwork.

You will perform pre- and post-trip inspections, follow FMCSR rules, assist with basic networking installations, and coordinate with field technicians and dispatch to keep operations running smoothly. This role requires attention to safety and excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Safe driving record with at least two years of medium-duty driving experience.
• On-the-job training in networking and installation.
• Valid driver's license and eligibility to drive commercial vehicles per FMCSR regulations.

Responsibilities

• Safely deliver equipment to the designated location, adhering to DOT regulations.
• Conduct pre- and post-trip inspections to ensure vehicle safety and cleanliness, and minimize costs through efficient delivery practices.
• Provide basic training and networking installations for customers, ensuring a smooth transition.
• Collaborate with field technicians and dispatch to maintain smooth operations and timely issue resolution.
• Complete delivery paperwork and customer signatures accurately; maintain thorough records.

Skills

Safe driving

Networking basics

Customer service oriented

Education

High school diploma or equivalent

Tools

FMCSR knowledge

GPS navigation

Warehouse equipment certification

Job description

Delivery & Set Up Driver

Summary: As a Delivery & Set Up Driver, you'll be at the forefront of our customer experience, ensuring the safe and efficient relocation and delivery of office equipment. Your warm demeanor and attention to detail will directly impact customer satisfaction and future purchase decisions.

Roles and Responsibilities:

• Safely deliver equipment to the designated location, maintaining adherence to DOT regulations.

• Conduct pre- and post-trip reviews to ensure vehicle safety and cleanliness, while minimizing costs through efficient pick-up and delivery practices.

• Provide basic training and networking installations, fostering a seamless transition for our customers.

• Collaborate with other team members, such as field technicians and dispatch, to ensure smooth operations and timely resolution of issues.

• Ensure all paperwork, including delivery documentation and customer signatures, is accurately completed and processed in a timely manner, maintaining thorough records of transactions.

Qualifications Must Have:

• High school diploma or equivalent education.

• Safe driving record with a minimum of two years of medium-duty truck driving experience.

• On-the-job technical training in networking and installation.

• Valid driver's license, along with eligibility to drive commercial vehicles according to FMCSR regulations.

Qualifications Nice to Have:

• Familiarity with smart devices and basic computer skills.

• Certification in operation and use of warehouse equipment.

• Ability to read maps and navigate with electronic GPS systems.

As a Delivery & Set Up Driver, you'll play a crucial role in our commitment to quality service and customer satisfaction. Join us in delivering transformative experiences and making a positive impact on our customers' journeys.