Delivery Advocate

ImageFIRST; Phoenix (AZ); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental, Vision insurance

401k (match)

Paid Time Off

Job summary

ImageFIRST is hiring a Delivery Advocate in Phoenix to join our healthcare linen services team. You will deliver products to medical facilities, maintain safe vehicle operation, and support sales and customer relationships with a positive, professional approach.

Join a company with a strong culture, competitive pay, and comprehensive benefits. This daytime role offers Monday–Friday shifts with occasional Saturdays, and opportunities to positively impact patients and facilities we serve.

Qualifications

• Minimum three years of experience within sales or route sales.
• Must possess a professional appearance.
• Must be able to consistently lift 35 pounds.
• Must be able to drive a commercial motor vehicle for up to 10 hours on a daily basis.
• Must possess a minimum of High School Diploma or equivalent.
• Must possess a valid Driver’s License and have an excellent driving record.
• Should possess a sense of direction/knowledge of area.
• Must possess exceptional customer service skills.
• Must have effective written and verbal communication skills.

Responsibilities

• Deliver products to and from clients with positive communication.
• Load truck and unload, ensuring proper loading and sanitation.
• Operate company equipment safely and report repairs or PMs.
• Complete delivery manifests and client paperwork as required.
• Attend team meetings and promote ImageFIRST values.
• Identify sales opportunities and relay information to the local team.
• Build positive relationships with client contacts and ensure satisfaction.

Skills

Customer service

Communication

Direction awareness

Professional appearance

Education

High School Diploma or equivalent

Tools

Valid Driver’s License

Job description

Overview

Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.

Check out our company page: https://www.imagefirst.com/company/

Responsibilities & Qualifications

Tremendous Career Opportunity! We are seeking a Delivery Advocate to join our Growing Company! Join us for Great culture and Benefits!

Shift: Monday - Friday occasionally Saturday (Day shift)

Pay: $26.00-$28.00/hour

Job Responsibilities:

Deliver products to and from our clients as required. Create a positive moment with every interaction by maintaining positive communication with all employees at your location and all client contacts. Operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles. Work with your local team to facilitate all clients needs.

• Load truck: Ensure complete load is loaded in accordance with delivery manifest.
• Unload Truck: Ensure all product is removed from truck and truck is cleaned and sanitized.
• Truck Maintenance: timely communication of repairs, PM, accidents
• Paperwork: Ensure delivery manifest is signed and recorded in accordance with our client’s expectations.
• Team Meetings: Attend team meetings as required
• Support: Promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, our community, our customers and their patients.
• Sales: Look for opportunities to add product at clients and relay any sales information back to your local team.
• Customer Relationships: Identify and resolve customer concerns, ensure customer satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term.

Job Requirements

• Minimum of three years of experience within sales or a route sales role
• Must possess a professional appearance
• Must be able to consistently lift 35 pounds
• Must be able to drive a commercial motor vehicle for up to 10 hours on a daily basis
• Must possess a minimum of High School Diploma or equivalent
• Must possess a valid Driver’s License and have an excellent driving record
• Must be able to obtain a C Class Driver's License
• Should possess a sense of direction/knowledge of area
• Must possess exceptional customer service skills
• Must have effective written and verbal communication skills

Essential Job Responsibilities include but are not limited to the following:

• Knowledge: Practical insight specific to the textile services industry and operations.
• Decision Making: Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information.
• Communication: Excellent oral, written, phone and face to face communication skills with associates, customers and managers.

Company Values & Benefits

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do

Benefits:

• Weekly pay
• Medical, Dental, Vision
• Pet, Legal, and Hospital Indemnity Insurance
• 401k (match)
• Paid Time Off Package
• Paid Parental Leave
• Tuition Reimbursement
• Referral Program
• Great company culture
• Collaborative team environment

EOE / Drug-Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.