Delivery Account Manager: Customer Ops & Logistics Lead

PRIDE Industries; Walnut (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

PRIDE Industries in Walnut, CA invites applications for a Delivery Account Manager. Under general supervision, the role supports customers with order processing, inventory management, and sales support, including replenishment and resolving delivery issues in warehouses and vending operations.

The position requires strong communication, basic math, and problem solving, with the ability to operate a delivery vehicle.

Qualifications

• Three or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar.
• Must have a satisfactory driving record.
• Ability to communicate effectively and respond to questions and requests from customers, including written communication in business English.
• Demonstrated human relations skills to maintain effective working relationships with team.
• Basic mathematical ability including addition, subtraction, multiplication, and division.
• Intermediate computer literacy including knowledge of word processing, spreadsheets, presentation software and Apple devices.
• Basic troubleshooting ability.
• Demonstrated customer service, problem solving and common-sense skills.
• Flexibility of schedule changes and work durations.

Responsibilities

• Load and unload product safely into the delivery vehicle.
• Understand PRIDE’s capabilities and grow customer relationships.
• Record and adjust inventory levels using customer software.
• Track data and documents and respond to inquiries.
• Safely operate delivery vehicle to customer sites.
• Deliver products to designated locations on time.
• Troubleshoot minor vending machine issues using guides.
• Prepare and process outbound orders for delivery.
• Perform other duties and special projects.

Skills

Customer service

Communication

Inventory management

Logistics coordination

Basic math

Operating a vehicle

Education

High School Diploma or GED

Job description

PRIDE Industries in Walnut, CA invites applications for a Delivery Account Manager. Under general supervision, the role supports customers with order processing, inventory management, and sales support, including replenishment and resolving delivery issues in warehouses and vending operations.

The position requires strong communication, basic math, and problem solving, with the ability to operate a delivery vehicle.