Delinquency Recovery Specialist

Community First Bank; New Iberia (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

Community First Bank is seeking a Debt Collector in New Iberia, Louisiana. You will be responsible for managing and collecting delinquent consumer loan accounts while maintaining positive customer relationships. This role requires strong negotiation, communication skills, and knowledge of collection laws.

The ideal candidate will have a high school diploma, preferably with experience in collections or banking. You will work in a professional office environment and often communicate with customers to resolve account issues.

Qualifications

• Minimum of two years of collections, lending, customer service, banking, or related experience.
• Knowledge of federal and state collection regulations.

Responsibilities

• Manage and collect delinquent consumer loan accounts.
• Contact customers regarding delinquent loan accounts.
• Negotiate payment arrangements and payment plans.
• Monitor repayment agreements for compliance.
• Provide exceptional customer service.

Skills

Negotiation skills

Communication skills

Problem-solving skills

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Associate's degree in Business or Finance (preferred)

Job description

Community First Bank is seeking a Debt Collector in New Iberia, Louisiana. You will be responsible for managing and collecting delinquent consumer loan accounts while maintaining positive customer relationships. This role requires strong negotiation, communication skills, and knowledge of collection laws.

The ideal candidate will have a high school diploma, preferably with experience in collections or banking. You will work in a professional office environment and often communicate with customers to resolve account issues.