Delicatessen Specialist: Fresh Service & Customer Care

Hyvee.io; La Crosse (WI); On-site; USD 24,000 - 36,000; Full time

Job summary

Hy-Vee is seeking a Delicatessen Clerk in the Delicatessen department. The role involves handling food safely, keeping the work area clean, and managing department registers and payments. You will provide courteous, friendly service to customers and work with team members to support store operations.

The position emphasizes on-site customer service, adherence to hygiene standards, and a positive company image through professional conduct and teamwork.

Qualifications

• Must be able to understand and follow verbal or demonstrated instructions.
• Must be able to solve arithmetic calculations involving fractions, decimals and percentages.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products out of reach, loading or unloading heavy items, and passing along customer requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking customer orders.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

Less than high school or equivalent experience

Job description

Hy-Vee is seeking a Delicatessen Clerk in the Delicatessen department. The role involves handling food safely, keeping the work area clean, and managing department registers and payments. You will provide courteous, friendly service to customers and work with team members to support store operations.

The position emphasizes on-site customer service, adherence to hygiene standards, and a positive company image through professional conduct and teamwork.