Deli Service Specialist - Customer Focused

NetCost Market; Florida; On-site; USD 17,000 - 19,000; Full time

Job summary

NetCost Market is seeking a Service Department Associate to join the Hollywood, FL location. The role focuses on delivering friendly customer service, quality control, and maintaining an attractive deli counter.

You will rotate through hot/cold/ sandwich/bakery stations, assist with merchandising, slicing, weighing, and pricing while upholding health and safety standards to ensure an outstanding shopping experience for customers.

Qualifications

• Ability to deliver friendly, courteous, prompt customer service
• 18 years or older
• Ability to read, write and do simple math problems
• Ability to interpret, understand and follow instructions and solve problems
• Able to work well with others as a team member
• A passion for serving people
• Physical Demands, including standing, walking, carrying, lifting, climbing, kneeling, ability to lift up to 50 lbs.

Responsibilities

• Proactively assist customers within the guidelines outlined in our Customer Service Standards.
• Effectively work any station on the service counter (hot case, cold case, sandwich station, bakery, juice bar), and any shift (opening, mid, closing).
• Effectively portion, present, and package merchandise according to customers’ requests and in a way that minimizes shrink and maximizes sales.
• Develop and maintain an understanding of the products you are selling/serving.
• Maintain a clean, appealing and sanitary work area in accordance with Health Department regulations.
• Operate and sanitize all Deli equipment in a safe and proper manner.
• Follow portion guidelines, and properly record all samples, demo product, and waste.

Skills

Customer service

Team player

Problem solving

Job description

NetCost Market is seeking a Service Department Associate to join the Hollywood, FL location. The role focuses on delivering friendly customer service, quality control, and maintaining an attractive deli counter.

You will rotate through hot/cold/ sandwich/bakery stations, assist with merchandising, slicing, weighing, and pricing while upholding health and safety standards to ensure an outstanding shopping experience for customers.