Deli Operations Manager: Guest Service Leader

careers-lowesfoods; Wilmington (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Lowes Foods in Wilmington, NC is seeking a Deli Manager to supervise daily operations, guest service, and merchandising in the deli department, ensuring standards and budgets are met. The role emphasizes leadership, cost control and teamwork within a fast-paced grocery setting.

You will lead staff, coordinate product preparation, inventory, training, scheduling, and uphold sanitation and safety while delivering friendly service to customers.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of deli operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to communicate effectively with Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from the deli department staff.
• Achieve budgeted sales, shrink and profits for the deli department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department's labor budget and scheduling standards.
• Perform all other duties as assigned by management.
• Performs PA announcements.

Skills

Friendly personality

Teamwork

Lifting 25–50 lbs

Reading & comprehension

Deli operations

Supervisory skills

Multi-task learning

Communication & selling

18+ years old

Physical stamina

Store coordination

Computers

Tools

Computers

Job description

Lowes Foods in Wilmington, NC is seeking a Deli Manager to supervise daily operations, guest service, and merchandising in the deli department, ensuring standards and budgets are met. The role emphasizes leadership, cost control and teamwork within a fast-paced grocery setting.

You will lead staff, coordinate product preparation, inventory, training, scheduling, and uphold sanitation and safety while delivering friendly service to customers.