Deli Operations Leader - Local Fresh & Team Builder

Hannaford; Northern (KY); Hybrid; USD 49,000 - 67,000; Full time

Job summary

Hannaford Supermarkets is seeking a Deli department leader to coordinate day-to-day operations, train staff, and ensure quality and safety standards across deli offerings. You will manage scheduling, product knowledge, and adherence to company procedures to maximize department performance.

The ideal candidate has strong leadership, merchandising, and customer-service skills, with a focus on teamwork and compliance.

Qualifications

• Strong understanding of store operations and merchandising techniques.
• Effective communication and customer service skills.
• Ability to lead and manage a team.
• Willingness to learn multiple tasks and technical requirements.
• Ability to use technical information to solve problems and make decisions.

Responsibilities

• Provide recognition of accomplishments and offer constructive counseling when necessary.
• Treat all co-workers with fairness, dignity, and respect.
• Ensure department associates are properly trained by certified trainers.
• Ensure all company policies and procedures are followed as outlined.
• Develop product knowledge in all areas of the Deli department.
• Conduct performance appraisals on all department associates according to company standards.
• Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
• Understand and use company tools such as MPP, financial reports, scheduling, ordering and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
• Maintain solid communication in the department and throughout the organization.
• Observe and ensure compliance with company sanitation, safety, and food safety standards.
• Understand the causes and means for resolving and limiting shrink.
• Have total understanding of the department's standard practice manual and Program Manuals for each Deli program.
• Perform all other duties and projects as assigned by Store Manager.

Skills

Store operations

Merchandising techniques

Communication & customer service

Leadership / management

Multitask learning

Problem solving with tech info

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets is seeking a Deli department leader to coordinate day-to-day operations, train staff, and ensure quality and safety standards across deli offerings. You will manage scheduling, product knowledge, and adherence to company procedures to maximize department performance.

The ideal candidate has strong leadership, merchandising, and customer-service skills, with a focus on teamwork and compliance.