Deli Operations Lead: Elevate Service & Sales

Hannaford Supermarkets; Brandon (VT); On-site; USD 45,000 - 65,000; Full time

Job summary

Hannaford Supermarkets in Brandon, VT, is seeking a Deli Department Lead to manage daily operations and support the Assistant Store Manager-Fresh in achieving financial and sales goals. You will build strong associate and customer relationships, promote Hannaford's strategy, and ensure food safety, quality, and service standards through coaching and scheduling.

Previous deli or retail leadership, strong communication, and ability to lead others are preferred.

Qualifications

• High school graduate or equivalent preferred.
• Retail deli experience preferred.
• Ability to lead and direct others.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Effective interpersonal and organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem solving skills.
• Must meet minimum age requirements.
• Must be accredited by the National Registry of Food Safety Professionals or be able to achieve accreditation within 90 days.

Responsibilities

• Lead the Deli Department operations in accordance with established department practices.
• Provide high standards of customer service and goodwill through role modelling.
• Grow sales through effective merchandising strategies.
• Maintain department conditions: appearance, quality, safety, sanitation, and food safety.
• Maintain records of production, shrink, sales and inventory.
• Utilize company tools like financial reports, scheduling, productivity, ordering, and business information systems.
• Assist in creating and maintaining effective work schedules.
• Provide coaching and assist with performance management.
• Assist in training and developing associates.

Skills

Leadership

Customer Service

Merchandising

Communication

Education

High School Diploma

Tools

POS systems

Scheduling software

Financial reports

Job description

Hannaford Supermarkets in Brandon, VT, is seeking a Deli Department Lead to manage daily operations and support the Assistant Store Manager-Fresh in achieving financial and sales goals. You will build strong associate and customer relationships, promote Hannaford's strategy, and ensure food safety, quality, and service standards through coaching and scheduling.

Previous deli or retail leadership, strong communication, and ability to lead others are preferred.