Deli Lead (Meat & Cheese/Counter) (FT)

Bloomingfoods Co-op Market; Bloomington (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Bloomingfoods Co-op Market in Bloomington, IN, seeks a Deli Associate to support the Deli Manager in daily deli operations at our Bloomington location. You will help deliver exceptional customer experiences by assisting with service, stocking, and maintaining inviting displays.

This role emphasizes teamwork, adherence to safety and quality standards, and efficient handling of deliveries, inventory, and signage while contributing to a cooperative community-focused shopping environment.

Qualifications

• Outstanding customer service skills.
• Ability to stand for long periods of time.
• Ability to lift up to 50lbs, reach, bend, and climb.
• Willingness to work in coolers and freezers.
• Willingness to work outside in the elements.
• Regular, predictable attendance.
• Strong written and verbal communication skills.
• Attention to efficiency, detail, and accuracy.
• Familiarity with Windows 7 operating system.

Responsibilities

• Provide internal and external customers with excellent service at all times.
• Treat people fairly, consistently, and with respect.
• Ensure efficient, informative, and friendly service in all areas according to established customer service vision and standards.
• Educate non-member customers about the co-op business model, mission, values, and the advantages of cooperative ownership.
• Inspect incoming deliveries for damage, expiration dates, and overall quality and report issues to the Department Manager.
• Unload, process, and sign for deliveries as necessary.
• Stock displays according to established schematics.
• Cull short-date, damaged, or low quality items and follow established recording and disposal procedures.
• Maintain well-organized displays, ensuring items are properly rotated, faced, and that fixtures are clean.
• Ensure accuracy of price labeling and signage; report discrepancies to POS.
• Follow established systems to ensure proper storage, handling and backstock-to-shelf rotation of all items.
• Maintain systems, staffing, and record keeping for receiving deliveries.
• Ensure adequate amount of tools and production supplies.
• Ensure all retail displays are attractive and product is abundant and front & faced.
• Ensure accurate signage, pricing, and labeling.
• Participate in regular department inventories.
• Follow standard operating procedures in order to meet OSHA, health department, Organic, HAACP, COOL, and other relevant department standards.
• Maintain the food bar and self-service areas to ensure cleanliness standards are met and that displays look fresh, appetizing, and abundant.
• Maintain organized and efficient food prep areas to ensure timely delivery of orders.
• Use standard operating procedures at all times to ensure employee safety and product integrity.
• Pursue continuing education opportunities when available and appropriate.

Skills

Outstanding customer service skills

Stand for long periods

Lift up to 50lbs

Work in coolers/freezers

Work outside in the elements

Regular predictable attendance

Strong written and verbalcommunication

Efficiency, detail, accuracy

Windows 7 familiarity

Tools

Windows 7

Job description

About the role

• PURPOSE: To support the Deli Manager in performing the daily operations in the deli category of a retail location. To assist in meeting the goals and objectives set by the Store Manager while making each customers’ experience exceptional.

What you’ll do

DUTIES AND RESPONSIBILITES

1. CUSTOMER SERVICE

1. Provide internal and external customers with excellent service at all times.
2. Treat people fairly, consistently, and with respect.
3. Ensure efficient, informative, and friendly service in all areas according to established customer service vision and standards.
4. Use appropriate and professional language, behavior, appearance, and overall conduct with or in the presence of customers, vendors, and store personnel according to BCS and store policies.
5. Educate non-member customers about the co-op business model, mission, values, and the advantages of cooperative ownership.

2. RECEIVING, PROCESSING, AND STOCKING

1. Inspect incoming deliveries for damage, expiration dates, and overall quality and report issues to the Department Manager.
2. Unload, process, and sign for deliveries as necessary.
3. Stock displays according to established schematics.
4. Cull short-date, damaged, or low quality items and follow established recording and disposal procedures.
5. Maintain well-organized displays, ensuring items are properly rotated, faced, and that fixtures are clean.
6. Ensure accuracy of price labeling and signage; report discrepancies to POS.
7. Follow established systems to ensure proper storage, handling and backstock-to-shelf rotation of all items.

3. OPERATIONS

1. Assist in the coordination of department productivity according to store needs.
2. Order according to location purchasing and contract guidelines and ensure appropriate inventory levels.
3. Maintain systems, staffing, and record keeping for receiving deliveries.
4. Ensure adequate amount of tools and production supplies.
5. Ensure all retail displays are attractive and product is abundant and front & faced.
6. Ensure accurate signage, pricing, and labeling.
7. Participate in regular department inventories.
8. Follow standard operating procedures in order to meet OSHA, health department, Organic, HAACP, COOL, and other relevant department standards.
9. Maintain the food bar and self-service areas to ensure cleanliness standards are met and that displays look fresh, appetizing, and abundant.
10. Maintain organized and efficient food prep areas to ensure timely delivery of orders.
11. Use standard operating procedures at all times to ensure employee safety and product integrity.
12. Pursue continuing education opportunities when available and appropriate.

4. LOCATION DUTIES

1. Ensure carts and baskets are available to customers in designated areas.
2. Perform various cleaning and maintenance duties including but not limited to the retail floor, dining areas, restrooms, and facility grounds.
3. Maintain restroom cleanliness throughout the day and ensure adequate supplies of tissue and towels.
4. Monitor cooler and freezer temperatures and immediately report deviations from established norms.
5. Perform opening and closing procedures including set-up and tear-down of displays, cleaning, and security procedures.
6. Participate in regular store inventories.
7. Follow co-op policies and procedures as outlined in the Employee Handbook and other co-op documents.
8. Take responsibility for the effectiveness of your training and performance.
9. Perform other duties as assigned by the Department or Store Manager or the Person-In-Charge.

5. COMMUNICATION

1. Attend regular staff meetings.
2. Provide effective communication to ensure productive, knowledgeable work teams.
3. Maintain an environment of positive communication among store personnel in order to promote stronger work teams.

Qualifications

QUALIFICATIONS

• Outstanding customer service skills
• Ability to stand for long periods of time
• Ability to lift up to 50lbs, reach, bend, and climb
• Willingness to work in coolers and freezers
• Willingness to work outside in the elements
• Regular, predictable attendance
• Strong written and verbal communication skills
• Attention to efficiency, detail, and accuracy
• Familiarity with Windows 7 operating system

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change.