Deli Lead - Customer Service & Team Leadership

Northdale Oil Inc; Warren (MN); Sur place; USD 32 000 - 48 000; Plein temps

Résumé du poste

Northdale Oil Inc. in Minnesota is looking for a Deli Lead to help guide team members and ensure smooth daily convenience store operations. You will perform, assist, and model exceptional customer service while maintaining a positive work environment.

This role emphasizes communication, reliability, and hands-on supervision of checkout, food prep, and staff training. If you value teamwork and delivering a friendly customer experience, this position offers growth within a busy retail setting.

Qualifications

• Customer service experience in a retail setting preferred.
• Ability to motivate employees and maintain a positive work environment.
• Effective communication skills, both with customers and team.
• Comfortable working in a fast-paced environment and multitasking.
• Strong work ethic.

Responsabilités

• Maintain high level of customer service.
• Maintain a positive work environment for all team members.
• Resolve cash tills at the end of shift.
• Generate accurate till reports for each register.
• Ensure all food is prepared and quality is maintained.
• Manage and perform all check-out functions on a daily basis.
• Communicate clearly and openly with customers.
• Serve as the primary point-of-contact for customer service associates and customers when Assistant Manager and Store Manager are not present.
• Assist in performing, implementing, and enforcing established daily operating procedures.

Connaissances

Customer service

Team motivation

Communication skills

Retail experience

Formation

High School Diploma

Description du poste

Northdale Oil Inc. in Minnesota is looking for a Deli Lead to help guide team members and ensure smooth daily convenience store operations. You will perform, assist, and model exceptional customer service while maintaining a positive work environment.

This role emphasizes communication, reliability, and hands-on supervision of checkout, food prep, and staff training. If you value teamwork and delivering a friendly customer experience, this position offers growth within a busy retail setting.