Deli Lead: Customer Experience & Team Coach

Meijer; Loveland (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Meijer Rewards

Development programs for advancement

Job summary

Meijer, Inc. is seeking a dependable team member to support daily operations and deliver exceptional customer service in-store. You will participate in checkout, help guide tasks, and mentor peers to meet sales goals.

You will collaborate with leadership on scheduling, maintain product freshness, and ensure compliance with safety standards while supporting a positive, inclusive store environment.

Qualifications

• Passion for customer service and engaging customers and peers.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Creative thinking and problem-solving abilities.
• Ability to influence others and build rapport with customers and teammates.
• Strong teamwork and leadership capabilities.
• Willingness to train others and adapt to store operations.

Responsibilities

• Engage peers to provide the best possible shopping experience for customers, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach others to meet customer service and sales goals.
• Assist in training new team members and cross-training high-potential talent.
• Support department scheduling to improve engagement, service, and store profitability.
• Ensure product rotation and dating policies are followed to maintain freshness.
• Lead in compliance with food safety standards and operate safely.
• Oversee ordering, receiving, stocking, pricing, and display where applicable.
• Foster an inclusive Meijer culture and participate in period-end inventories as needed.

Skills

Customer service

Verbal communication

Written communication

Leadership

Coaching

Team collaboration

Rapport building

Influence others

Job description

Meijer, Inc. is seeking a dependable team member to support daily operations and deliver exceptional customer service in-store. You will participate in checkout, help guide tasks, and mentor peers to meet sales goals.

You will collaborate with leadership on scheduling, maintain product freshness, and ensure compliance with safety standards while supporting a positive, inclusive store environment.