Deli Lead Clerk: Customer-First Team Leader

Kroger; Shelby Township (MI); On-site; USD 38,000 - 59,000; Full time

Job summary

Kroger is seeking a Deli Department Supervisor to lead day-to-day deli operations, ensure safety and quality standards, and support achievement of sales and profit goals. You will guide staff, train associates, and maintain excellent customer service while upholding Kroger's core values of respect, integrity, and safety.

The role requires effective communication, teamwork, and the ability to manage multiple tasks in a fast-paced retail environment. Prior deli or retail experience is preferred.

Qualifications

• Effective communication is required to interact with customers and team members.
• Basic math skills for cash handling, pricing, and inventory tasks.
• Ability to remain calm and effective in stressful situations while meeting department goals.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates and align with company goals.
• Collaborate with associates and promote teamwork to achieve store goals.
• Set performance goals for the deli department and empower staff to meet targets.
• Train and develop associates and participate in performance appraisals.
• Adhere to all laws and company guidelines and maintain knowledge of products.

Skills

Effective communication

Basic math

Stressor handling

Education

High school diploma or equivalent

Job description

Kroger is seeking a Deli Department Supervisor to lead day-to-day deli operations, ensure safety and quality standards, and support achievement of sales and profit goals. You will guide staff, train associates, and maintain excellent customer service while upholding Kroger's core values of respect, integrity, and safety.

The role requires effective communication, teamwork, and the ability to manage multiple tasks in a fast-paced retail environment. Prior deli or retail experience is preferred.