DELI/LEAD CLERK

Kroger; Oak Park (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Kroger is seeking a Deli Manager to create an outstanding customer experience through exceptional service. This role involves supervising deli operations, training staff, and ensuring product quality while promoting teamwork and achieving sales goals. Join a company that values diversity and offers comprehensive benefits to support your well-being.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Training programs

Qualifications

• Management experience preferred.
• Retail and deli experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Train and develop staff, participate in performance appraisals.
• Ensure product freshness and correct portion sizes.

Skills

Effective communication skills

Basic math knowledge

Ability to handle stressful situations

Education

High school education or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a tiny Cincinnati grocery store more than a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing value and care to help you grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum requirements:

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Desired qualifications:

• High school education or equivalent (preferred)
• Management experience (preferred)
• Retail experience
• Deli experience

Responsibilities include:

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to achieve goals.
• Establish performance goals and empower associates.
• Train and develop staff, participate in performance appraisals.
• Adhere to laws and company guidelines.
• Maintain product knowledge and respond to customer questions.
• Slice deli meats and cheeses, offer samples, inform customers of specials.
• Ensure product freshness and correct portion sizes.
• Recommend deli items, use equipment according to guidelines.
• Prepare foods, follow safety and temperature logs.
• Stay current with promotions and ads.
• Assist in budgeting, inventory, and financial reviews.
• Train staff on inventory and computer systems.
• Follow food safety and safety procedures, maintain equipment.
• Report safety risks, accidents, and illegal activities.
• Perform essential functions with or without accommodations.