DELI/LEAD CLERK

Kroger Mountain View Foods; Frankfort (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a DELI/LEAD CLERK to create outstanding customer experiences through exceptional service. This role involves supervising deli operations, training associates, and ensuring compliance with food safety regulations. Join a team that values diversity and offers growth opportunities while serving customers in a vibrant retail environment. If you are passionate about providing excellent service and fostering teamwork, this position is a perfect fit for you.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Effective communication and basic math skills are essential.
• Ability to handle stressful situations is important.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates on performance of their job.
• Ensure adherence to food safety regulations and guidelines.

Skills

Effective communication skills

Basic math knowledge

Stress management

Education

High school education or equivalent

Job description

Join to apply for the DELI/LEAD CLERK role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state, and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customers’ requests using proper deli equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of deli specials.
• Provide customers with fresh products ordered and the correct portion size to prevent shrinkage.
• Recommend deli items to customers to ensure they get the products they want and need.
• Use all deli equipment such as fryers, rotisseries, heat lamps, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Inform and educate department associates about current, upcoming, and special in-store promotions, especially those affecting the Deli.
• Stay current with present, future, seasonal, and special ads.
• Assist Food Service Manager in preparing the store/department budget, profit and loss reviews, and take appropriate action on financial reports.
• Assist in planning, organizing, and supervising inventory processes.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained; maintain temperature logs.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Report customer or employee accidents and safety risks, and illegal activities.
• Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Desired

• High school education or equivalent (preferred)
• Management experience (preferred)
• Retail experience
• Deli experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve Mariano’s customers in over 40 stores in the Chicago Metro area. As part of Kroger, we are committed to diversity and creating positive experiences for our customers and teams. We value caring, purpose-driven individuals eager to grow. Join us and build your career with Mariano’s!

For reasonable accommodations during the application process, contact 844-849-7136 or the store management.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. Visit our Benefits Page for more info.