Deli Dept Lead: Service, Quality & Team Growth

Kroger; Sun City (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger in Sun City, AZ is seeking a Deli Department Lead to create outstanding customer experiences and maintain a safe, clean environment. You will help achieve sales goals, monitor department activities, and uphold Kroger's core values in a fast-paced store setting.

The role requires strong communication, basic math, and a current food handler permit. Previous deli/retail experience is a plus, and ability to manage schedules is essential for daily operations.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit upon employment.
• High School Diploma or GED preferred.

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Inform customers of produce specials and offer product samples to help customers discover new items
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews
• Schedule price changes by updating shelf tags
• Plan and organize the inventory process and CAO
• Ensure proper temperatures in cases and coolers are maintained
• Reinforce safety programs and report safety risks
• Report all safety risk or illegal activity
• Adhere to laws and guidelines
• Ability to work in high paced environment
• Ability to manage conflict calmly
• Maintain honesty and integrity in operations
• Follow directions and seek help when needed
• Provide support to minors, individuals with special needs, and/or older adults
• Must be able to perform essential job functions with or without accommodation

Skills

Communication skills

Basic math

Stress management

Food handler permit

Education

High School Diploma or GED

Job description

Kroger in Sun City, AZ is seeking a Deli Department Lead to create outstanding customer experiences and maintain a safe, clean environment. You will help achieve sales goals, monitor department activities, and uphold Kroger's core values in a fast-paced store setting.

The role requires strong communication, basic math, and a current food handler permit. Previous deli/retail experience is a plus, and ability to manage schedules is essential for daily operations.