Deli Dept Lead: Customer Experience & Operations

Metro Market; Town of Mukwonago (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Metro Market in Wisconsin is seeking a Deli Department Supervisor to lead daily operations, ensure fresh product quality, and deliver outstanding customer service. You will train staff, schedule, monitor inventory and promotions, and uphold safety and sanitation standards.

Responsibilities include achieving department sales goals, maintaining expense control, and communicating store directives. The role requires strong communication, organization, and ability to work under pressure in a

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Develop department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current and upcoming promotions.
• Assist management in preparing the store/department budget and expense control.
• Plan and organize the inventory process and CAO training for staff.

Skills

Communication

Math skills

Handle stress

Food handler permit

Education

High School Diploma or GED

Tools

CAO

Job description

Metro Market in Wisconsin is seeking a Deli Department Supervisor to lead daily operations, ensure fresh product quality, and deliver outstanding customer service. You will train staff, schedule, monitor inventory and promotions, and uphold safety and sanitation standards.

Responsibilities include achieving department sales goals, maintaining expense control, and communicating store directives. The role requires strong communication, organization, and ability to work under pressure in a