Deli Department Manager: Lead Food Quality & Service

Albertsons Companies

Groton (MA)

On-site

USD 55,000 - 75,000

Full time

3 days ago
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Benefits offered by this job

Competitive wages paid weekly
Associate discounts
Health and financial well‑being (Med/D

Job summary

Albertsons Companies seeks a Deli Department Manager to lead daily deli operations, drive sales, and uphold food safety and quality standards. You will supervise staff, ensure excellent customer service, and implement merchandising plans in a fast-paced environment.

The role emphasizes team leadership, training, and accountability to maintain a premier deli experience for customers across departments and stores.

Qualifications

  • Strong customer-service mindset with a passion for food quality.
  • Effective leadership, coaching, and communication skills.
  • Strong organization, time management, and problem-solving abilities.
  • Ability to lead in a fast-paced, high-volume environment.

Responsibilities

  • Oversee daily operations of the Deli Department with a strong focus on customer service, food quality, and department readiness
  • Create a fast, friendly, customer-first environment and resolve customer questions, concerns, and special requests
  • Execute merchandising plans, planograms, promotional sets, and seasonal programs
  • Oversee preparation, slicing, cooking, packaging, and merchandising of deli items following company recipes and standards
  • Maintain full, fresh, and visually appealing service case, grab-and-go, and hot case displays
  • Manage ordering, inventory, shrink, production logs, and waste reporting
  • Build and manage schedules aligned with sales volume and labor targets
  • Hire, train, coach, and develop deli associates while promoting teamwork and accountability
  • Ensure strict compliance with food safety, sanitation, temperature controls, and regulatory requirements

Skills

Customer service mindset
Leadership
Communication
Time management
Problem solving

Job description

Albertsons Companies seeks a Deli Department Manager to lead daily deli operations, drive sales, and uphold food safety and quality standards. You will supervise staff, ensure excellent customer service, and implement merchandising plans in a fast-paced environment.

The role emphasizes team leadership, training, and accountability to maintain a premier deli experience for customers across departments and stores.

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