Deli Department Leader — Elevate Customer Experience

Fred Meyer, Inc.; Beaverton (OR); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Tuition reimbursement

Associate discounts

Job summary

Fred Meyer, Inc. in Portland, Oregon, seeks a customer‑focused leader to create an uplifting experience through exceptional service and by meeting each customer’s needs.

You will interview, train, evaluate performance, reward and coach associates while upholding our values of respect, honesty, integrity, diversity, inclusion and safety. This role is based in Portland and supports the Kroger family with comprehensive benefits, flexible scheduling, tuition reimbursement, discounts, and strong

Qualifications

• Effective communication and customer service skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Ability to lead other associates.
• Flexible work schedule.
• Successful completion of basic and supervisory skills.
• Create uplifting work environment that makes associates feel valued.
• Empower associates to create a simple, fresh and inspired shopping experience for every customer.
• Identify and resolve problems by gathering and analyzing information and develop alternatives.
• Ensure new associates are properly oriented and understand benefits.
• Commitment to the company’s customer and associate promise.
• Supervise/coach Deli associates and provide feedback.

Responsibilities

• Interview and train associates; evaluate performance.
• Reward and coach associates while upholding company values.
• Demonstrate core values of respect, honesty, integrity, diversity, inclusion and safety.
• Lead a friendly customer experience and meet customer needs with exceptional service.
• Manage scheduling and coverage for the Deli department to meet demand.
• Provide actionable feedback to help teams and individuals grow.
• Develop and implement department plans to achieve goals and drive profitability.
• Ensure food safety and regulatory compliance within the department.

Skills

Customer service

Leadership

Communication

Staff coaching

Time management

Problem solving

Team motivation

Flexibility

Performance management

Store operations

Job description

Fred Meyer, Inc. in Portland, Oregon, seeks a customer‑focused leader to create an uplifting experience through exceptional service and by meeting each customer’s needs.

You will interview, train, evaluate performance, reward and coach associates while upholding our values of respect, honesty, integrity, diversity, inclusion and safety. This role is based in Portland and supports the Kroger family with comprehensive benefits, flexible scheduling, tuition reimbursement, discounts, and strong