Deli Department Lead: Guest Service & Growth

Ridley's Food Corporation; Jerome (ID); On-site; USD 34,000 - 52,000; Full time

Job summary

Ridley's Food Corporation is seeking a Service Deli Assistant Manager to ensure exceptional guest service while meeting sales and profit goals. You will train, coach, and lead deli staff, manage merchandising and marketing programs, and ensure smooth operations with accurate use of store technology.

The role emphasizes strong leadership, communication, and problem-solving skills, with the ability to handle multiple tasks and adapt to flexible hours to meet business needs.

Qualifications

• Education/Training: High School Diploma, some college preferred.
• Experience: Minimum of 1-3 years retail experience.
• Skills/Knowledge: Strong leadership and analytical skills.
• Excellent guest service skills.
• Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations.
• Strong problem-solving and organizational skills.
• Ability to lead and develop others.

Responsibilities

• Train, coach and observe team members in serving guests.
• Have strong working knowledge of deli department equipment with ability to teach team and others all fundamental operations of equipment (mixing, scaling, cooking, frying, slicing, finishing, etc.).
• Provide input into merchandising decisions to the store and department managers.
• Implement the marketing strategy, cross merchandising and sales programs throughout the deli department.
• Resolve guest and team complaints in a timely and satisfactory manner.
• Lead team members to accomplish store and department goals.
• Manage sales, gross profit margin, labor-scheduling and deli department standards.
• Be proficient in all store technology (Ordering, POS system, etc.).

Skills

Leadership

Analytical skills

Communication skills

Problem-solving

Organizational skills

People development

Multitasking

Education

High School Diploma

Some college

Tools

POS system

Job description

Ridley's Food Corporation is seeking a Service Deli Assistant Manager to ensure exceptional guest service while meeting sales and profit goals. You will train, coach, and lead deli staff, manage merchandising and marketing programs, and ensure smooth operations with accurate use of store technology.

The role emphasizes strong leadership, communication, and problem-solving skills, with the ability to handle multiple tasks and adapt to flexible hours to meet business needs.