Deli Department Lead: Elevate Service & Team Growth

Kroger; Albuquerque (NM); Sur place; USD 40 000 - 65 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth opportunities

Résumé du poste

Kroger currently seeks a Deli Supervisor to lead a team at our Albuquerque, NM store. You will create an uplifting customer experience through exceptional service, interview and train associates, evaluate performance, and reinforce our core values of respect, honesty, integrity, diversity, inclusion, and safety.

You will schedule deli staff, promote our brands, ensure food safety, and monitor budgets while delivering a simple, fresh, and inspired shopping experience for every customer.

Qualifications

• Knowledge of basic math.
• Ability to handle stressful situations.
• Ability to lead other associates.
• Flexibility in work schedule.
• Successful completion of basic and supervisory skills.

Responsabilités

• Establishing an uplifting work environment that allows associates to feel valued, appreciated, and engaged.
• Empowering associates to create a simple, fresh and inspired shopping experience for every customer.
• Prioritizing and planning work activities by using time efficiently.
• Identify and resolve problems in a timely manner by gathering and analyzing information and developing alternate solutions.
• Communicate information to associates including from board meetings and huddles.
• Ensure new associates are properly oriented to the department and understand the benefits of working.
• Being committed to the company's customer and associate promise.
• Delegating work assignments that match the responsibility of the associate while giving them clear direction and monitoring progress.
• Consistently being on time for work and meetings and ensuring responsibilities are covered when absent.
• Adherence to all food safety regulations and guidelines.
• Staying current with present, future, seasonal, and special ads.
• Promoting corporate brands to customers and ensuring associates are educated.
• Managing the scheduling of Deli associates to provide adequate department coverage to meet customer demand.
• Providing appropriate, actionable feedback to help teams and individuals grow.
• Creating/executing sales promotions in partnership with store management.
• Monitoring/controlling supply expenses for the department to allow associates and customers to have all resources necessary.
• Assisting store management in preparing the store/department budget and conducting profit and loss reviews.
• Taking appropriate action on all financial reports.
• Developing/implementing a department business plan to achieve desired results.
• Supervise/coach Deli associates in the performance of their duties, complete performance reviews, provide feedback and reward associates.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodations.

Connaissances

Basic math

Handling stress

Team leadership

Flexible schedule

Supervisory skills

Description du poste

Kroger currently seeks a Deli Supervisor to lead a team at our Albuquerque, NM store. You will create an uplifting customer experience through exceptional service, interview and train associates, evaluate performance, and reinforce our core values of respect, honesty, integrity, diversity, inclusion, and safety.

You will schedule deli staff, promote our brands, ensure food safety, and monitor budgets while delivering a simple, fresh, and inspired shopping experience for every customer.