Deli Department Lead: Elevate Guest Experience & Team

Fresh Market Inc.; Naples (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Discount up to 40%

Early wage access

401K match

Financial wellness

Paid time off

Insurance options

Pet/daycare discounts

Job summary

The Fresh Market in Naples, FL is seeking a Deli Department Lead to support the Deli Department Manager in delivering an exceptional guest experience and maintaining department standards. You will lead with care, coach your team, and ensure the department runs smoothly while upholding our culture of hospitality and teamwork.

As acting manager when needed, you’ll monitor schedules, safeguard inventory, and participate in merchandising initiatives that drive sales and profitability.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Communication

Problem solving

Conflict resolution

Team motivation

Education

Associate’s degree in business/retail

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market in Naples, FL is seeking a Deli Department Lead to support the Deli Department Manager in delivering an exceptional guest experience and maintaining department standards. You will lead with care, coach your team, and ensure the department runs smoothly while upholding our culture of hospitality and teamwork.

As acting manager when needed, you’ll monitor schedules, safeguard inventory, and participate in merchandising initiatives that drive sales and profitability.