Deli Counter Specialist - Customer-Focused

Hy-Vee Inc; Indianola (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee Inc in Indianola, MS is seeking a Delicatessen Clerk to handle food safely, maintain a clean work environment, and run department registers. The role emphasizes friendly, efficient customer service and accuracy in payments.

The position supports team members and contributes to a positive shopping experience by greeting customers, assisting with product needs, and maintaining deli operations to meet daily demand.

Qualifications

• Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing
• Must be able to solve arithmetic calculations involving fractions, decimals and percentages

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Takes customer orders at the delicatessen counter.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Reviews orders for the day.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Reviews the status and appearance of the food for freshness.
• Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
• Anticipates product needs for the department on a daily basis.
• Prepares, finishes, and replenishes product as necessary.
• Checks in product, puts product away, and may review invoices.
• Runs the department registers and receives payment, makes change, etc., where applicable.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee Inc in Indianola, MS is seeking a Delicatessen Clerk to handle food safely, maintain a clean work environment, and run department registers. The role emphasizes friendly, efficient customer service and accuracy in payments.

The position supports team members and contributes to a positive shopping experience by greeting customers, assisting with product needs, and maintaining deli operations to meet daily demand.