Deli & Concessions Clerk Level II (Summer Theater)

Sundance Mountain Resort; Provo (UT); On-site; USD 14,774 - 21,042; Part time

Benefits offered by this job

Employee discounts on dining and resort amenities

Season Pass

Job summary

Sundance Mountain Resort is hiring a Deli Clerk I for part-time shifts in Provo, Utah. This role requires excellent customer service skills and the ability to handle food safely. Responsibilities include greeting guests, taking phone orders, and maintaining cleanliness. A valid food handler's permit is needed within 30 days, and applicants must be at least 18 years old. Employee discounts and a season pass are included as benefits.

Qualifications

• Minimum of six months related experience or training, or equivalent combination of education and experience.
• Must possess or obtain a valid food handlers permit within 30 days of employment.
• Must be 18 years of age or older.

Responsibilities

• Greet guests in a friendly and courteous manner and explain any specials and/or promotions.
• Assist guests with inquiries in a timely manner with a cheerful disposition.
• Perform basic math to accurately manage till and POS transactions.

Skills

Customer service

Point-of-sale system usage

Basic math skills

Job description

Deli Clerk I

Rate of Pay: $13.00/hour + Tips.

Shift: Part-Time, Year-Round Positions.

Variable AM/PM shifts Sunday through Saturday.

Weekends and Holidays Required.

FLSA Status: Non-Exempt/Hourly.

Key Responsibilities

• Greet guests in a friendly and courteous manner and explain any specials and/or promotions.
• Demonstrate complete knowledge of menu items and ingredients to educate guests and make recommendations.
• Assist guests with inquiries in a timely manner with a cheerful disposition.
• Develop, lead, maintain, and enhance guest relations through personalized experience and unscripted interactions.
• Take phone orders ensuring accuracy and timeliness of delivery or pick up.
• Input the order into the Point-of-Sale computer to inform the kitchen of the particulars.
• Maintain composure and service standards when dealing with guests’ complaints to achieve high level of guest recovery.
• Perform basic math to accurately manage till, POS transactions, inventory, etc.
• Accurately handle money in accordance with department policies and procedures.
• Execute food and beverage service ensuring all Sundance standards for quality, recipes, measurements, preparation, and presentation are met.
• Ensure safety measures and health code standards for food and beverage handling are upheld.
• Remain up to date on resort current events and hours of operation of all food and beverage outlets.
• Ensure market and all dining areas are clean and well stocked.
• Perform opening and closing side work duties daily.
• Ensure floor is kept dry to prevent slips and falls.
• Demonstrate knowledge and understanding of company and department rules, policies, and procedures through performance and decision making.

Qualifications

• Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for persons with disabilities.
• Minimum of six months related experience or training, or equivalent combination of education and experience.
• Must be able to use a point-of-sale system.
• Must possess or obtain a valid food handlers permit within 30 days of employment.
• Must be 18 years of age or older.
• Physical demands: must regularly lift and/or move up to 25 pounds and occasionally up to 100 pounds.

Benefits

• Employee discounts on dining and resort amenities.
• Season Pass.

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of them within legal and ethical parameters and company policy.