Deli Clerk I: Guest Service & POS Pro - Tips

Sundance Mountain Resort; Sundance (WY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Season Pass

Job summary

Sundance Mountain Resort seeks a part-time DELI CLERK I to greet guests, explain specials, and assist with orders at the deli. You will maintain friendly service, handle POS transactions, and ensure accurate order fulfillment in a fast-paced environment.

Responsibilities include taking phone orders, inputting orders into the POS, and upholding safety and cleanliness standards across dining areas. Requires 18+, six months' experience, and a valid food handler permit within 30 days.

Qualifications

• Minimum of six months related experience or training; or equivalent combination of education and experience.
• Must be able to use point-of-sale system.
• Must possess or obtain a valid food handlers permit within 30 days of employment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions.
• The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
• Must be 18 years of age or older.

Responsibilities

• Greet guests in a friendly and courteous manner and explain any specials and/or promotions for guest awareness.
• Demonstrate complete knowledge of menu items and ingredients to educate guests and make recommendations.
• Assist guests with inquiries in a timely manner and with a cheerful disposition.
• Develop, lead, maintain, and enhance guest relations through personalized experience and unscripted guest interactions.
• Take phone orders ensuring accuracy and timeliness of delivery or pick up.
• Input the order into the Point-of-Sale computer to inform the kitchen of the particulars in the order being placed.
• Keep composure and maintain service standards when dealing with guests' complaints to achieve a high level of guest recovery.
• Perform basic math to accurately manage till, point of sale transactions, inventory, etc.
• Accurately handle money in accordance with department policies and procedures.
• Execute food and beverage service to guests ensuring all Sundance standards for quality, recipes, measurements, preparation, and presentation are met.
• Ensure safety measures and health code standards for food and beverage handling are upheld.
• Remain up to date on Resort current events and the hours of operation of all food and beverage outlets.
• Ensure the market and all dining areas are clean and well stocked.
• Perform opening & closing side work duties on a daily basis.
• Ensure that floor is kept dry, to prevent slips and falls.
• Demonstrate knowledge and understanding of company and department rules, policies and procedures through performance and decision making.

Skills

Guest service

Customer focus

Tools

POS system

Job description

Sundance Mountain Resort seeks a part-time DELI CLERK I to greet guests, explain specials, and assist with orders at the deli. You will maintain friendly service, handle POS transactions, and ensure accurate order fulfillment in a fast-paced environment.

Responsibilities include taking phone orders, inputting orders into the POS, and upholding safety and cleanliness standards across dining areas. Requires 18+, six months' experience, and a valid food handler permit within 30 days.