Deli & Bakery Service Pro — Flexible Schedule

Stater Bros. Markets; Upland (CA); On-site; USD 24,000 - 40,000; Full time

Job summary

Stater Bros. Markets in Upland, CA is seeking a NOTC Clerk to deliver G.O.A.T service and support daily operations across Service Deli and Bakery. You will prepare and package deli/bakery items, maintain food safety, and ensure a positive shopping experience with prompt, friendly service.

Graveyard shift duties include stocking, display prep, and keeping areas clean and ready for opening; strong teamwork and flexible schedule required.

Qualifications

• Must be at least 18 years of age.
• High school diploma is preferred but not required.
• A valid Food Handler / Health Card (for fresh departments).
• Ability to work in a fast-paced environment and handle multiple tasks.
• Friendly, helpful attitude with a focus on customer satisfaction and service at all time.
• Ability to work well within the team and follow direction with a good attitude.
• Excellent communication skills (both oral and written) with the ability to communicate clearly and respectfully with customers and other teammates.
• Basic math and reading skills for handling recipes, pricing, labels, equipment, and inventory.
• Good problem-solving abilities and attention to detail.
• Ability to stand for extended periods and lift moderate weights.
• Ability to operate equipment safely and efficiently.
• Basic knowledge of cake and cupcake decorating is a plus (training can be provided).
• Available to work a flexible schedule, including evenings, weekends, and holidays.
• Must maintain a sense of integrity and adhere to all store policies and procedures, including safety standards and the collective bargaining agreement.

Responsibilities

• Provide friendly, helpful service while maintaining a professional demeanor and enhancing the customer’s shopping experience (G.O.A.T).
• Handle customer concerns or complaints politely and professionally, and elevate to upper management when necessary.
• Provide excellent over-the-counter customer service by greeting customers, answering questions, and fulfilling product requests.
• Prepare deli items such as sandwiches, salads, and hot case offerings, following established recipes and portion guidelines.
• Slice, weigh, package, and label deli meats, cheeses, and prepared foods according to customer specifications.
• Stock, rotate, and merchandise service deli products in display cases to ensure freshness and appeal.
• Monitor product expiration dates and remove outdated or unsellable items as needed.
• Take and fulfill special orders for party trays and catering requests.
• Assist with inventory control by accurately recording waste, transfers, and markdowns.
• Operate deli equipment such as slicers, ovens, fryers, and scales safely and appropriately.
• Maintain a clean, organized, and sanitary work area, including equipment, counters, and display cases.
• Participate in regular cleaning schedules and deep-cleaning tasks as assigned.
• Provide friendly and knowledgeable customer service at the bakery counter, assisting with product selection, and taking customer orders.
• Baking preparation to meet production goals when making bakery items.
• Assemble and decorate cakes, cupcakes, and other bakery items; along with custom order preparation by following design specifications.
• Ensure decorated items meet quality and presentation standards.
• Package and label bakery items such as breads, cakes, pastries, and cookies following store quality standards.
• Maintain attractive, clean, and well-stocked bakery display cases to ensure products are presented in an appealing manner.
• Regularly check and restock bakery items on the sales floor, ensuring freshness and proper rotation; check items for freshness and remove expired products.
• Monitor inventory and communicate any stock shortages or waste to management.
• Safely operate ovens and other baking equipment while monitoring bake times and product quality.
• Follow all food safety, sanitation, and quality control procedures as required by store policy and health regulations.
• Unload and break down pallets efficiently and safely.
• Stock shelves accurately, ensuring products are neatly arranged and fully stocked.
• Perform product rotation by checking expiration dates and placing older items in front.
• Maintain cleanliness and organization of stock and sales floor areas.
• Prepare the store for the next day by ensuring displays and shelves are orderly and customer-ready.
• Report any inventory shortages, damages, or discrepancies to management.
• Work collaboratively with team members to ensure smooth department operations and excellent customer experience.
• Adhere to all store policies and local health regulations for safe food preparation, temperature control, and storage.
• May be assigned to work in Grocery or Produce departments based on operational needs, which includes merchandising grocery items and providing support to either department as needed.
• All other related duties as required and assigned.

Skills

Customer service

Communication

Teamwork

Multitasking

Problem solving

Attention to detail

Education

High school diploma preferred

Food Handler / Health Card

Job description

Stater Bros. Markets in Upland, CA is seeking a NOTC Clerk to deliver G.O.A.T service and support daily operations across Service Deli and Bakery. You will prepare and package deli/bakery items, maintain food safety, and ensure a positive shopping experience with prompt, friendly service.

Graveyard shift duties include stocking, display prep, and keeping areas clean and ready for opening; strong teamwork and flexible schedule required.