Deli & Bakery Service Pro

Stater Bros. Markets, Inc.; Upland (CA); On-site; USD 15,000 - 20,000; Full time

Job summary

Stater Bros. Markets, Inc. is seeking a NOTC Clerk to deliver G.O.A.T. service in our Service Deli and Bakery departments.

You will greet customers, prepare and package deli and bakery items, and ensure food safety and sanitation standards are met. For graveyard shifts, you will stock products, prepare displays for the next day, and keep areas clean and ready for opening. This role emphasizes friendly, knowledgeable service and a positive shopping experience for customers.

Qualifications

• Customer-service oriented with a friendly, professional demeanor.
• Ability to stand for extended periods and lift moderate weights.
• Strong communication and math skills for pricing and recipes.

Responsibilities

• Provide friendly, helpful service while maintaining a professional demeanor and enhancing the customer’s shopping experience (G.O.A.T)
• Handle customer concerns or complaints politely and professionally, and escalate to upper management when necessary
• Service Deli: Provide excellent over-the-counter customer service by greeting customers, answering questions, and fulfilling product requests
• Prepare deli items such as sandwiches, salads, and hot case offerings, following established recipes and portion guidelines
• Slice, weigh, package, and label deli meats, cheeses, and prepared foods according to customer specifications
• Stock, rotate, and merchandise service deli products in display cases to ensure freshness and appeal
• Monitor product expiration dates and remove outdated or unsellable items as needed
• Take and fulfill special orders for party trays and catering requests
• Assist with inventory control by accurately recording waste, transfers, and markdowns
• Operate deli equipment such as slicers, ovens, fryers, and scales safely and appropriately
• Maintain a clean, organized, and sanitary work area, including equipment, counters, and display cases
• Participate in regular cleaning schedules and deep-cleaning tasks as assigned
• Bakery: Provide friendly and knowledgeable customer service at the bakery counter, assisting with product selection and taking orders
• Baking preparation to meet production goals when making bakery items
• Assemble and decorate cakes, cupcakes, and other bakery items; follow design specifications
• Ensure decorated items meet quality and presentation standards
• Maintain attractive, clean bakery display cases
• Regularly check and restock bakery items on the sales floor; check items for freshness and remove expired products
• Monitor inventory and communicate shortages or waste to management
• Safely operate ovens and other baking equipment while monitoring bake times and product quality
• Follow all food safety, sanitation, and quality control procedures
• Stock Crew: Unload and break down pallets safely
• Stock shelves and rotate products
• Maintain cleanliness and organization of stock areas
• Prepare store for next day by ensuring displays are orderly
• Report inventory shortages, damages, or discrepancies to management
• Other: Work collaboratively with team, adhere to store policies and health regulations
• May be assigned to Grocery or Produce departments as needed

Skills

Customer service

Food safety awareness

Team player

Education

High school diploma or equivalent

Tools

Slicer

Oven

Fryer

Scale

Job description

Stater Bros. Markets, Inc. is seeking a NOTC Clerk to deliver G.O.A.T. service in our Service Deli and Bakery departments.

You will greet customers, prepare and package deli and bakery items, and ensure food safety and sanitation standards are met. For graveyard shifts, you will stock products, prepare displays for the next day, and keep areas clean and ready for opening. This role emphasizes friendly, knowledgeable service and a positive shopping experience for customers.