Deli & Bakery Lead: Build Teams, Ensure Freshness

C&S Wholesale Grocers, LLC; Traverse City (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Family Fare in Traverse City, Michigan, seeks a department supervisor to lead daily store operations in the absence of the manager, ensuring staff readiness, adherence to company standards, and achievement of goals and KPIs. You will oversee inventory, scheduling, and training while fostering a safe, clean, and customer-focused environment.

The role requires a High School diploma or GED, 0–2 years of retail experience, strong communication, and solid organizational skills.

Qualifications

• High School Graduate (Required) or Equivalent (GED).
• 0-2 years of retail experience preferred.
• Strong written and verbal communication, and bookkeeping skills.
• Good organization, prioritization, decision-making, problem solving and conflict management skills.
• Strong leadership abilities with capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations; knowledge of retail management systems.
• Suggestive Selling/Knowledge of Products preferred.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures, including proper markdown procedures to minimize known loss and to ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
• Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
• Maintain familiarity with all products carried in the department as well as throughout the store.
• Know the ad items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.
• Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
• Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
• Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department.
• Implement Our Winning Recipe and model our core values and competencies.
• Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
• Support the department manager in developing and monitoring department goals.
• Support the department manager in developing and monitoring department forecasts, as required.
• Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.
• Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing “Prime Time” standards.
• Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Support the department manager in developing and implementing a plan that results in meeting company goals and key performance indicators.
• Follow all PPE and Safety Guidelines
• Follow all Food Safety and Cleaning Expectations
• Follow Guest Experience Guidelines
• May be assigned tasks in other departments based on customer experience need
• Additional responsibilities may be assigned as needed

Skills

Retail leadership

Communication

Problem solving

Organizational skills

Strategic planning

Retail management systems

Microsoft Office

Spanish (desirable)

Education

High School or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Family Fare in Traverse City, Michigan, seeks a department supervisor to lead daily store operations in the absence of the manager, ensuring staff readiness, adherence to company standards, and achievement of goals and KPIs. You will oversee inventory, scheduling, and training while fostering a safe, clean, and customer-focused environment.

The role requires a High School diploma or GED, 0–2 years of retail experience, strong communication, and solid organizational skills.