Deli Bakery: Fast, Friendly Customer Service Pro

Food Lion; Columbia (SC); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Food Lion is seeking a Deli Bakery Associate in Columbia, SC to provide quality customer service and maintain department standards. You will follow standard practice, handle merchandising, ensure food safety, and support store operations with a friendly, efficient approach.

The role emphasizes teamwork, fast and accurate service, and compliance with safety and company guidelines. Training will be provided to meet performance and safety requirements.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide quality customer service within the Deli Bakery Department.
• Maintain standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• “Perform all other duties as assigned"

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Deli Bakery Associate in Columbia, SC to provide quality customer service and maintain department standards. You will follow standard practice, handle merchandising, ensure food safety, and support store operations with a friendly, efficient approach.

The role emphasizes teamwork, fast and accurate service, and compliance with safety and company guidelines. Training will be provided to meet performance and safety requirements.