Deli Bakery Pro: Fast, Friendly Customer Service

Food Lion; New Castle (DE); On-site; USD 26,000 - 34,000; Full time

Job summary

Food Lion is seeking a Deli Bakery Associate to deliver quality customer service in the Deli Bakery Department. You will uphold standards, ensure proper food handling, and assist in ordering, receiving and displaying merchandise to ensure a fresh, welcoming shopping experience.

The role emphasizes teamwork, strong interpersonal and communication skills, the ability to learn multiple tasks, and adherence to safety guidelines and company policies.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Problem solving

Willingness to learn

Multitasking

Education

High school diploma or equivalent

Tools

ACIS inventory system

CAO ordering

CBT / training modules

Job description

Food Lion is seeking a Deli Bakery Associate to deliver quality customer service in the Deli Bakery Department. You will uphold standards, ensure proper food handling, and assist in ordering, receiving and displaying merchandise to ensure a fresh, welcoming shopping experience.

The role emphasizes teamwork, strong interpersonal and communication skills, the ability to learn multiple tasks, and adherence to safety guidelines and company policies.