Deli & Bakery Customer Service Champion

Food Lion; Wake Forest (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

Food Lion in Wake Forest, NC is seeking a friendly Deli/Bakery Associate to provide quality customer service, maintain case cleanliness, and ensure safe, accurate food handling. You will help with display, stock, rotation and merchandising to maximize department performance.

The role requires following company procedures, operating the ACIS/CAO tools when applicable, and adhering to Food Safety and Workplace Safety guidelines.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Ensures proper sanitation of department, equipment and proper food handling/preparation
• Understand and use company tools such as ACIS and CAO
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with name badge
• Complete CBT, Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school graduate

Tools

ACIS

CAO

Job description

Food Lion in Wake Forest, NC is seeking a friendly Deli/Bakery Associate to provide quality customer service, maintain case cleanliness, and ensure safe, accurate food handling. You will help with display, stock, rotation and merchandising to maximize department performance.

The role requires following company procedures, operating the ACIS/CAO tools when applicable, and adhering to Food Safety and Workplace Safety guidelines.