Deli & Bakery Customer Service Champion

Food Lion; Suffolk (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Food Lion in Suffolk, VA is seeking a Deli Bakery Associate to provide quality customer service, maintain sanitation, and ensure correct product handling. You will follow standard practices, assist store guests, and support sales with accurate labeling and friendly service.

This role requires ability to learn the store's procedures, work as part of a team, and comply with safety guidelines, including food safety and workplace safety, while wearing a neat uniform and representing the Food Lion

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Ensures proper sanitation of department, equipment and proper food handling/preparation
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Food Lion in Suffolk, VA is seeking a Deli Bakery Associate to provide quality customer service, maintain sanitation, and ensure correct product handling. You will follow standard practices, assist store guests, and support sales with accurate labeling and friendly service.

This role requires ability to learn the store's procedures, work as part of a team, and comply with safety guidelines, including food safety and workplace safety, while wearing a neat uniform and representing the Food Lion