Deli Bakery Customer Experience Associate

Food Lion; Smithfield (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a service-oriented team member for its Deli Bakery Department in Smithfield, NC. You will provide quality customer service, maintain standards, and maximize sales through friendly, efficient handling of products and displays.

Responsibilities include following processing and labeling standards, ensuring sanitation, utilizing ACIS/CAO tools, and adhering to Food Safety and Workplace Safety guidelines while wearing the uniform and completing required trainings.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Provide quality customer service within the Deli Bakery Department.
• Maintain standards per the manual and maximize sales with service.
• Follow processing, labeling, and product handling procedures.
• Order, receive, prepare, condition and display merchandise per guidelines.
• Ensure sanitation and proper food handling and safety.
• Use company tools such as ACIS and CAO.
• Adhere to guidelines, policies and standard practice.
• Follow Food Safety and Workplace Safety guidelines and procedures.
• Report accidents and comply with regulations.
• Wear the Food Lion uniform and name badge when on duty.
• Complete CBT, training packets and courses.
• Perform other duties as assigned.

Skills

Excellent interpersonal skills

Organizational skills

Communication skills

Customer service

Ability to learn multiple tasks

Education

High school diploma or equivalent

Job description

Food Lion is seeking a service-oriented team member for its Deli Bakery Department in Smithfield, NC. You will provide quality customer service, maintain standards, and maximize sales through friendly, efficient handling of products and displays.

Responsibilities include following processing and labeling standards, ensuring sanitation, utilizing ACIS/CAO tools, and adhering to Food Safety and Workplace Safety guidelines while wearing the uniform and completing required trainings.