Deli & Bakery Customer Experience Associate

Food Lion; Hope Mills (NC); On-site; USD 23,000 - 31,000; Full time

Job summary

Food Lion is seeking a Deli Bakery Department teammate dedicated to providing excellent customer service and maintaining high sanitation standards. You will follow company manuals, assist with product preparation and display, and help ensure safety and compliance across the department.

The role emphasizes teamwork, adaptability, and the ability to learn multiple tasks while upholding Food Lion policies and customer-focused service in a fast-paced retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide quality customer service within the Deli Bakery Department and maximize sales through excellent customer service.
• Maintain an atmosphere of enthusiastic customer awareness and a positive shopping experience.
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise per policies.
• Maintain proper sanitation of department, equipment and proper food handling.
• Observe and correct unsafe conditions and report accidents as per procedures.

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Problem solving

Learn quickly

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is seeking a Deli Bakery Department teammate dedicated to providing excellent customer service and maintaining high sanitation standards. You will follow company manuals, assist with product preparation and display, and help ensure safety and compliance across the department.

The role emphasizes teamwork, adaptability, and the ability to learn multiple tasks while upholding Food Lion policies and customer-focused service in a fast-paced retail environment.