Deli Assistant Manager - Lead Team & Guest Experience

Festival Foods; Appleton (WI); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Associate Discount

Weekly Pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

401(k) match

Job summary

Festival Foods in Darboy, WI, is seeking a Deli Assistant Department Manager to lead deli operations and coach a diverse team. You will partner with the Deli Department Manager to meet labor and service goals and ensure guest satisfaction through timely service and guidance.

The role emphasizes labor planning, shrink control, training, and vendor coordination, with a focus on maintaining a clean, welcoming deli environment and a strong guest experience.

Qualifications

• High School education or equivalent required.
• Experience in fast food, deli, or restaurant settings preferred.
• ServeSafe Certification required or provided by Festival.

Responsibilities

• Assist the Deli Department Manager in achieving labor goals by creating effective schedules.
• Help meet gross profit goals by managing shrink and waste.
• Coach and develop deli associates; mentor new team members.
• Lead by delegating tasks and supporting team growth; participate in performance reviews.
• Handle inventory, pricing accuracy, and vendor orders for events and holidays.
• Deliver exceptional guest service and address guest concerns to ensure satisfaction.

Skills

Leadership

Scheduling

Guest service

Training

Inventory awareness

Education

High School diploma

Tools

ServeSafe Certification

Job description

Festival Foods in Darboy, WI, is seeking a Deli Assistant Department Manager to lead deli operations and coach a diverse team. You will partner with the Deli Department Manager to meet labor and service goals and ensure guest satisfaction through timely service and guidance.

The role emphasizes labor planning, shrink control, training, and vendor coordination, with a focus on maintaining a clean, welcoming deli environment and a strong guest experience.