Deli Assistant Department Manager

Festival Foods; Eau Claire (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading grocery chain as a Deli Assistant Department Manager in Eau Claire, WI! You will lead a dedicated team, ensuring exceptional guest service while managing deli operations. This full-time role encompasses scheduling, inventory management, and employee training, contributing to the delightful customer experience Festival Foods is known for.

Benefits

Associate Discount of 15% on groceries

Paid weekly with premium pay on weekends

Vision & Dental Insurance options

401(k) and Employee Stock Ownership Plan

3 weeks of paid parental leave

Qualifications

• Experience in fast food, deli, or restaurant environments preferred.
• Strong interpersonal and decision-making skills.
• Knowledge of food safety standards required.

Responsibilities

• Assist the Deli Department Manager in managing deli operations.
• Deliver exceptional guest service and address guest concerns.
• Support team culture and provide training to new associates.

Skills

Leadership

Communication

Customer Service

Team Development

Education

High School Diploma or equivalent

Job description

Location : Name

Eau Claire - Mall Drive

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Join Our Festival Foods Team as a Deli Assistant Department Manager!

Job Title: Deli Assistant Department Manager

Supervisor: Deli Department Manager

Are you a leader with a passion for food service and deli operations? Whether you’ve excelled in fast food, worked in a restaurant, managed a line cook station, or are eager to learn leadership in a grocery deli environment, this could be the start of an amazing opportunity!

At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our deli has them covered.

Developing associates and providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need, and develop your team of associates, will make a positive impact every day.

Job Description

What You’ll Do:

As a Festival Foods Deli Assistant Manager, you will support the Deli Department Manager in:

• Leadership & Scheduling: Assist the Deli Department Manager in achieving labor goals by creating effective associate schedules. Collaborate with store leadership on daily, weekly, and annual labor objectives.
• Profit & Performance: Contribute to achieving gross profit goals through planning and controlling shrink. Your understanding of food service and deli operations will help reduce waste.
• Team Development: Reinforce team culture and performance expectations. Ensure adequate staffing levels by partnering with Human Resources to interview and hire new associates. Provide thorough training and ongoing support to new team members, serving as a mentor and guide to their development.
• Guidance & Delegation: Lead Deli department associates by delegating tasks, offering guidance, and supporting their professional growth. Collaborate with the Department Manager on performance reviews and handle policy violations effectively.
• Inventory Management: Manage inventory levels and ensure accurate pricing on products. Place orders with vendors for special events and holidays, ensuring smooth operations.
• Guest Service: Deliver exceptional guest service by addressing concerns, resolving issues, and embodying the boomerang principle. Your experience in fast food, deli, or restaurant settings will enhance the overall shopping experience.
• Department Maintenance: Maintain cleanliness and organization in the deli, including work areas, shelving, and the sales floor. Your attention to detail will ensure a welcoming environment for all guests.
• Support: Assist with preparing coaching sessions, performance reviews, event notes, training checklists, and store sales. Your organizational skills will keep the department running efficiently.
• Honor Commitments:Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the Team:Other duties as assigned

What We’re Looking For:

To succeed as a Deli Assistant Department Manager, you should bring:

• Experience & Education: High School education or equivalent combination of education and experience. Experience in fast food, deli, or restaurant environments preferred.
• Leadership Skills: Ability to motivate and lead a diverse team in a fast-paced setting, with strong interpersonal and communication skills.
• Technical Knowledge: Thorough understanding of the retail food business, including deli and perishable department operations. Familiarity with equipment such as slicers, fryers, and ovens is important.
• Safety Awareness: Knowledge of safety requirements and company policies, with the ability to apply on-the-job training to identify and address potential hazards. ServeSafe Certification is required (Festival will cover the cost if not certified).
• Decision-Making Skills: Ability to make timely and effective decisions, ensuring smooth operations and high guest satisfaction.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions:

• Stand in place for a long period of time, bend, stoop, and kneel regularly
• Full range of upper body motion
• Lifting up to 50 pounds on a frequent basis
• May be exposed to varying temperatures such as refrigerators, freezers, kitchens and sales floor

Work Schedule:

This is a full-time position with shifts that will vary, including days, nights, weekends, and holidays, based on business needs.

Ready to lead our deli team and make a significant impact? Apply now and bring your leadership skills and food service expertise to Festival Foods!

Benefits Overview

WHY YOU'LL LOVE IT HERE:

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Address

3007 Mall Drive

City

Eau Claire

State

WI

Postal Code

54701