Delfina Doula (Contract, Illinois-based)

Delfina; Illinois; Remote; USD 41,000 - 48,000; Full time

Job summary

Delfina Medical Group is seeking a Doula to serve as a virtual health coach for pregnant patients and new moms, offering 1:1 and group education throughout pregnancy and postpartum. This contract role emphasizes engagement, adherence to care protocols, and supportive guidance via telehealth.

The ideal candidate holds DONA/ICEA/CAPPA/ProDoula certifications, IMPACT certification, and strong English communication skills, with Spanish fluency preferred.

Qualifications

• DONA, ICEA, CAPPA or ProDoula certification is required.
• Illinois Medicaid Program Advanced Cloud Technology (IMPACT) certification is required.
• Strong communication and conversational skills are essential.
• Experience with Web and mobile technologies; telehealth experience is a plus.

Responsibilities

• Work alongside the Care Delivery manager to execute patient engagement and coaching protocols on a weekly basis.
• Ensure patient’s engagement and participation for both pregnant patients and new mothers.
• Ensure patients adhere to recommended care protocols and tracking as defined by the healthcare provider and/or organization.

Skills

Strong communication

English fluency

Spanish preferred

Web & mobile technologies

Telehealth experience

Education

DONA (Birth/CD/CBE)

ICEA

CAPPA

ProDoula

IMPACT certification

Job description

– This contract opportunity is through Delfina Medical Group –

Objective: The Delfina Doula will act as a virtual health coach to support pregnant patients and new moms throughout their pregnancy and postpartum journey.

About Us: Delfina Medical Group and Delfina Care Inc. provide a leading pregnancy care data platform and clinical services to improve maternal and child health outcomes.

About You: Our ideal Doula is one that has experience in pregnancy, birth and postpartum. You are supportive about providing virtual support with both 1:1 and group education.

Responsibilities:

• Work alongside the Care Delivery manager to execute patient engagement and coaching protocols on a weekly basis
• Ensure patient’s engagement and participation for both pregnant patients and new mothers
• Ensure patients adhere to recommended care protocols and tracking as defined by the healthcare provider and/or organization

Qualifications:

• DONA (Birth, CD, or CBE), ICEA, CAPPA, or ProDoula certification is required
• Illinois Medicaid Program Advanced Cloud Technology (IMPACT) certification is required
• Strong communication and conversational skills
• Experience with Web and mobile technologies
• Fluency in English is a requirement, additional fluency in Spanish is highly preferred
• Telehealth experience is a plus

We value that everyone at Delfina brings a unique background and perspective. Prospective applicants are encouraged to apply even if they do not meet 100% of the listed qualifications and are encouraged to use their resume and other application materials to demonstrate how their skills meet, or are equivalent to, the listed qualifications.

Compensation: $30-35 USD per hour

The compensation range for this contract position represents a wide variety of factors, including location, skills, experience, education, and training. Candidates who meet most of the qualifications above should expect to earn near the middle of the posted compensation range.

Delfina Medical Group provides equal opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy or family status, national origin, age, veteran or disability status.

Note that Delfina Medical Group does not sponsor or facilitate any U.S. work authorization. All applicants must have unrestricted and independent authorization to work at Delfina.