Defined Contribution MEP Account Manager

Nova 401(k) Associates; United States; Remote; USD 74,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Disability insurance

Life insurance

401(k) plan

HSA

Job summary

Nova 401(k) Associates is hiring a fully remote Defined Contribution MEP Account Manager. The role emphasizes review and client/advisor service, supported by a strong implementation and plan document team.

Team Leaders schedule weekly calls to discuss deadlines and industry developments. The firm offers a 37.5-hour work week, generous PTO, overtime pay, professional designations, training, and a comprehensive benefits package including medical, dental, disability, life insurance, a 401(k) plan,

Qualifications

• Five or more years of 401(k) plan administration experience.
• Familiarity with MEP service models and providers a plus.
• NIPA credential, ASPPA credential, or a 4-year college degree.
• Excellent written and verbal communication skills.
• Excellent time management and organizational skills.
• Ability to proactively and independently manage a book of business.
• High level of critical thinking and coachability.

Responsibilities

• Maintain client and advisor relationships with a high active client retention rate.
• Maintain a caseload of MEP adopters, approx. 50% ADP and Safe Harbor plans.
• Manage and prioritize workload toward weekly goals in a team environment.
• Consult with clients regarding plan operation and design with superior service.
• Coordinate with Nova departments, record-keepers, and advisors for a great client experience.
• Document all client interactions in the workflow system.
• Follow Nova policies and procedures; communicate industry developments to MEP clients.

Skills

Client relationships

Time management

Multi-tasking

Verbal and written communication

Critical thinking

Education

NIPA credential

ASPPA credential

Bachelor’s degree

Tools

Workflow management system

Job description

Overview of the Position:

Nova 401(k) Associates is looking to fill fully remote Defined Contribution MEP Account Manager positions. We will provide you with a home office set-up including a computer and a phone. Nova has been offering remote work for over 10 years. We offer a great work experience for our remote employees!

We are in the process of transforming our Account Manager positions to focus more on review and client/advisor service. Our MEP Account Manager position is supported by a strong implementation group, plan document team, special projects team, and a loan and distribution department. Our Account Managers are organized into teams that work toward firm goals with special recognition given to individuals with exceptional performance. Each Team Leader schedules weekly calls to discuss upcoming deadlines and developments within Nova and the industry.

About Nova:

Nova 401(k) Associates is a vibrant and growing national third party, non-producing administration firm. We have a nationally recognized sales team allowing us to grow continuously and provide career advancement opportunities for our professionals.

What Nova Offers You:

This position supports a great work-life balance with a 37.5-hour work week, generous PTO and overtime pay. We also financially support professional designations and offer regular, recurring professional training. We offer a competitive compensation package including medical insurance, dental insurance, disability insurance, life insurance, a 401(k) plan, and an HSA.

Job Responsibilities:

• Maintain client and advisor relationships with a high active client retention rate
• Maintain a caseload of MEP adopters, approximately 50% split between ADP and Safe Harbor plans
• Manage and prioritize workload towards weekly goals in a results-oriented team environment
• Exemplify superior client service and ability to consult with clients regarding plan operation and design
• Work with other Nova departments, record-keepers, and advisors to ensure a great client experience
• Document all client interactions in our workflow management system
• Perform work according to Nova policies and procedures
• Proactively communicate with MEP clients and investment advisors about new industry developments

Qualifications:

• Five or more years of 401(k) plan administration experience
• Superior knowledge of ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4) non-discrimination testing
• Familiarity with MEP service models and providers a plus
• NIPA credential, ASPPA credential, or a 4-year college degree
• Excellent written and verbal communication skills
• Excellent time management, organizational skills, and ability to multi-task
• Ability to proactively and independently manage a book of business
• High level of critical thinking
• Committed to lifelong learning and coachable

Compensation and Benefits:

• Base Salary $74,000 - $95,000
• Salaried, non-exempt
• Medical, dental, disability, and life insurance
• Paid time off
• 401(k) plan with employer match

Work Location/Hours:

• Work from home
• Must work from USA and be authorized to work for any US employer
• We will supply all necessary computer equipment
• 37.5-hour work week
• You may choose a start time between 7:30 am and 8:30 am

About the Process:

We manage the process through Greenhouse and respond to every inquiry through Greenhouse.com. To make sure that you receive our emails, please make sure to whitelist Greenhouse.com and Nova401k.com in your email and/or periodically check your junk email.

All interviews are via video interview – no travel is required!

We get it. We listen. We communicate.